10Clouds

Please describe your company and your position there.

I work with a cryptocurrency exchange.

For what projects/services did your company hire 10Clouds?

We needed design and frontend development for our solution.

What were your goals for this project?

We wanted our solution to have an intuitive UX.

How did you select this vendor?

They offered a great initial proposal.

Describe the project and the services they provided in detail.

They created design mockups and wireframes, as well as a prototype. They developed the frontend in React.

What was the team composition?

We worked with two frontend developers and a project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

We've been getting really good feedback from our customers so far.

How was project management arranged and how effective was it?

The project was on budget and on time and they achieved our objective.

What did you find most impressive about this company?

They offered excellent design quality.

Are there any areas for improvement?

The resource allocation between milestones can be a bit confusing at times. It would be great to receive a confirmation before any re-allocation.

Introduce your business and what you do there.

I’m the co-founder of Inga, a company creating chatbot services. Our customers can create chatbot apps to do inbound marketing for potential candidates, along with a separate chatbot which performs pre-screening of candidates.

What challenge were you trying to address with 10Clouds?

We needed an outside vendor for web development.

What was the scope of their involvement?

They’re helping us convert our agency business prototype into a SaaS. We discussed our major and minor goals over the short term at a kickoff workshop. We wanted to make sure our users didn’t find the concepts of chatbots and AI scary. They helped us with the initial design for our website, created a couple of design options, and then we implemented prototypes of the designs with a plan to improve based on customer feedback. We’re developing the site in JavaScript and Python, running everything on Azure functions. Our frontend is in Typescript and Vue.js. Their services included backend and frontend development, UI/UX consulting, and consulting for data science and machine learning solutions.

What is the team composition?

We worked with two frontend engineers and one backend engineer, whom I support as an in-house technical person. At the peak, we had an additional engineer. We had one UI designer and one UX specialist at the start of the project. 

How did you come to work with 10Clouds?

I had worked with them before and was impressed. We did contact a couple of other providers, but I already knew what 10Clouds was capable of. They won the bid over more affordable offers we had because I had the ease of mind of knowing what kind of quality I’d get from them.

What is the status of this engagement?

We started working together in October 2018 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They always hit the key results and goals that we set for them. Following website development, we plan to work on a mobile app.

How did 10Clouds perform from a project management standpoint?

Their project management proved effective. We try to provide background information and context for everything we want to create, and they can easily anticipate our next priority without being told. We find it very beneficial that we don’t have to micromanage them.

What did you find most impressive about them?

They’re flexible and can adapt to our situation. They discuss our best options in any situation, and they’re very supportive during rough patches.

Are there any areas they could improve?

No, we’re completely satisfied.

Do you have any advice for potential customers?

Consider using them. Their value is unbeatable and they offer a true partnership. Be transparent and they’ll honor that with a lot of support.

Introduce your business and what you do there.

I’m the CTO of a German blockchain company. We help enterprises integrate and use blockchain solutions with our own self-developed framework. My main responsibility is managing all of the teams that work on the development of this platform.

What challenge were you trying to address with 10Clouds?

To promote the use of blockchain technology among enterprises, we wanted to build a graphical interface for interested companies to create a visual representation of their processes. Then we’d be able to generate code that aligned with their designs. We distributed the development needs among five teams in total. 10Clouds was responsible for building the visual frontend.

What was the scope of their involvement?

All five teams met to establish a backlog of tasks and divided the work into two-week sprints. Internally, we referred to this approach as “scaled agile management”. These initial phases of the project required a lot of inter-team communication to make sure everyone was on the same page.

Once we established a schedule, our designers and UX specialists provided the 10Clouds team with some basic sketches for the solution’s visuals. We actively asked for their input and incorporated it into the final design. After we completed the frontend, 10Clouds connected it with the backend system that another team had built. They then collaborated with the other development teams to do some integration testing to make sure everything was performing correctly. We’re still working with 10Clouds to complete the solution.

What is the team composition?

10Clouds initially provided a team of five developers who worked with us consistently for two months. Since then, the staff members rotate according to each task.

How did you come to work with 10Clouds?

From December 2017–May 2018, we attended a variety of global conferences in the blockchain space. We met someone from their staff at a conference in London. After that, their team reached out because they were looking for blockchain companies that needed help with frontend design. We had two or three follow-up calls to get a bit more details about their company, service, and portfolio. 10Clouds agreed to try an agile approach for the project, so we gave them a shot.

How much have you invested with them?

So far, we’ve spent close to $200,000.

What is the status of this engagement?

We officially started working with them in April 2018, and it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any official metrics, but the 10Clouds team’s design work aligns with our vision. The frontend looks and functions exactly how we want it to, and we’re really pleased with that. There’s a lot of giving and receiving feedback across all of the development teams, so we’re generally happy with the results. 10Clouds has provided the right resources to get the job done.

How did 10Clouds perform from a project management standpoint?

Their lead developer is very knowledgeable, and he efficiently manages their team. We use Jira boards and Confluence to track our progress and Slack for inter-team communication. For daily meetings and sprint-planning sessions, we use a video-conferencing tool.

What did you find most impressive about them?

I’m most impressed by their willingness to deep dive into the blockchain space. We’re not just building another website or application; the project was a lot more complex. Their team showed real dedication. They were like a part of our internal team rather than an outside resource. We felt like their priority.

Are there any areas they could improve?

They should focus on bringing all of their developers up to the same level in terms of technical performance, communication skills, and project management. Other than that, we have no complaints.

Any advice for potential customers?

I recommend clients spend a good amount of time picking the right developer for their project. Although we work in the technology sector and have experience with various methods and frameworks, the quality of the final product comes down to the people doing the work. Based on my experience, I think 10Clouds is a great choice.

Introduce your business and what you do there.

I'm the product owner at a recruitment company. 

What challenge were you trying to address with 10Clouds?

We were creating a product within the recruitment market and we needed a vendor to help us develop a recruitment website.

What was the scope of their involvement?

We provided all the wireframes and the design, while 10Clouds managed the development of our website. The website enables our users to search for jobs, create an account, and send applications. They mostly used JavaScript and React for development.

What is the team composition?

We worked with 1–3 members of their team, including developers and a product manager.

How did you come to work with 10Clouds?

Our company had a relationship with them before this project started.

What is the status of this engagement?

The project started in October and it was completed in December 2018.

What evidence can you share that demonstrates the impact of the engagement?

They delivered everything we agreed on and our internal team is happy with the website. 10Clouds was not only engaged in the development part, but they also wanted to understand our business perspective, adjusting their solutions based on our business needs.

How did 10Clouds perform from a project management standpoint?

Their whole team was responsive and easy to work with. There were some delays on our part, but they were understanding and flexible.

What did you find most impressive about them?

They were very invested in the project and became part of our team.

Are there any areas they could improve?

I can't think of anything.

Introduce your business and what you do there.

I’m the founder and CEO of ipeak.io. We’re developing an app that creates personalized workouts for users in seconds.

What challenge were you trying to address with 10Clouds?

Our app was still in the R&D phase, and we needed a senior software developer with expertise in machine learning.

What was the scope of their involvement?

Initially, the sales team helped define the project’s scope. We had already developed and created the algorithm and backend structure to create the personalized workouts. 10Clouds assigned a developer to improve and enhance this backend structure to house that algorithm. She helped create a system that performs efficiently.

What is the team composition?

We worked with one full-time developer who received support from both our internal team and the 10Clouds team.

How did you come to work with 10Clouds?

We met a member of their sales team at a Pioneers festival in Vienna. We kept in touch and then reached out for their services for this project.

How much have you invested with them?

We spent €50,000 (approximately $57,000 USD).

What is the status of this engagement?

The project lasted from October 2017–July 2018.

What evidence can you share that demonstrates the impact of the engagement?

10Clouds’s work brought us closer to an MVP of our app. They helped us reach important developmental milestones in creating our system.

How did 10Clouds perform from a project management standpoint?

Since we only worked with one developer, we didn’t utilize 10Clouds’s project management. However, the developer integrated well with our team. We used Slack for communication and Atlassian services such as Bitbucket to oversee code. These tools fit our tech stack and communication deck.

What did you find most impressive about them?

The developer delivered high-quality products on time and made for a pleasant and professional collaboration. She also had access to the larger 10Clouds team and could rely on their knowledge base and resources at any time for no additional cost. Their sales department provided valuable guidance when we were defining specs. They suggested alternative ways to go about our processes and offered additional support throughout the collaboration.

Are there any areas they could improve?

No, we had a great experience with 10Clouds; they went above and beyond to deliver what we needed, and they adapted well to our unique requirements.

Please describe your company and your position there.

I’m the COO of Wishu. We’re a mobile app that offers a peer-to-peer marketplace for requesting or offering talents and products, facilitated through in-app wallet transactions. I’m responsible for overseeing the further development of the app, manage the technicalities of the marketplace, and monitor the processes for growth.

For what projects/services did your company hire 10Clouds?

We were in the process of developing the concept for the app and raising investments. We needed to find a team of developers who could understand our audience, security needs, and has experience in UX design.

What were your goals for this project?

We wanted the app to enable straightforward peer-to-peer transactions. Ultimately, we wanted to begin development early in the year and launch by summer, and modify based on user feedback.

How did you select this vendor?

We found 10Clouds online and compared their record against a dozen other developers. Based on the apps they created in the past, we chose them for the project.

Describe the project in detail.

We visited 10Clouds’ office for a series of workshops with their development team to better explain our needs, business goals, and audience. We also elaborated on the features we wanted them to implement. A different company completed the app’s designs, so we shared those with the 10Clouds team so they could create wireframes. They redesigned a few aspects of the original outline to match the new functionalities we desired. From there, we began our scrum sprints, including weekly demos and refinement meetings. They also contributed suggestions and feedback for each step. Their developers enabled in-app payment features, and they are currently providing further updates and developments to the post-launch app.

What was the team composition?

We work with two developers, one for the backend and one working on the frontend. We are also working with one UX and one UI specialists, one QA teammate, and a project manager. The size of the team remained consistent, but we did have new developers switching throughout the project, depending on the current needs.

Can you share any outcomes from the project that demonstrate progress or success?

Within the app's first month of being live, we’ve experienced a large influx in downloads and users. The final product has earned five stars in the App Store and has been named in the top 200 of lifestyle apps in the store. Additionally, we’ve been invited to several events and were featured on media platforms because of the app’s success. We continue to receive positive feedback from users. We’re highly pleased with their work so far.

How effective was the workflow between your team and theirs?

We communicate and stay in-sync through Slack. We also use Google Hangouts for our weekly meetings and meet in their office occasionally for effective workshops. We’ve developed a professional and personal relationship with their team as they are fantastic and interactive when we meet face-to-face. It is my role as the product owner to ensure 10Clouds understands all of our needs, and they prioritize productive meetings. 

What did you find most impressive about this company?

I’ve found their response time to be valuable—they are always ready to answer questions and listen to my issues. Their development speed is helpful, as well. They are constantly available to start working on a new problem. Their team has a professional attitude and has a consistent way of handling development. With agile project management, there can sometimes be uncertainty, but 10Clouds ensured the project ran smoothly.

Are there any areas for improvement?

When we switched from being agile to a fixed price model, we ran into a few issues distributing tasks within the team, so that process could use improvement for an easier transition. The price can also be daunting for an early-stage startup, but we value quality work to attract our users more than anything else.

Introduce your business and what you do there.

I’m the owner of Baker EDM Lab, a scientific consultancy.

What challenge were you trying to address with 10Clouds?

I needed someone to help me develop software to handle automated detection for online learning. I wanted to make more sophisticated models of student knowledge.

What was the scope of their involvement?

Using the scientifically developed models we already had prepared, 10Clouds helped create a version that was deployment ready and more widely and quickly accessible. After I gave them the requirements and models, they built out the software.

10Clouds designed the software to help nonprofits provide educational services to students. It implements a sophisticated algorithm in real time and connects to the learning system through an API. The learning system interacts with the model live to function as needed. The team developed the software used Java. For this project, we handled all of the UI/UX internally.

What is the team composition? 

10Clouds assigned one developer to our project. He also acted as the project manager.

How did you come to work with 10Clouds?

A colleague of mine recommended 10Clouds and told me they performed good work. I found that assessment to be accurate in my experience.

How much have you invested with them?

We spent $8,000.

What is the status of this engagement?

We worked together from December 2017–July 2018.

What evidence can you share that demonstrates the impact of the engagement?

10Clouds successfully completed the software we requested. It works as designed and intended. My client was happy with the results. 10Clouds delivered a perfectly reliable product. We haven’t had any problems with it.

How did 10Clouds perform from a project management standpoint?

10Clouds was very efficient to work with, and our communication was great. We coordinated with weekly updates using Google Hangouts and email updates when feasible.

What did you find most impressive about them?

The developer we worked with from 10Clouds was impressively confident and picked up on concepts quickly. He put in a substantial effort and performed very high-quality work.

Are there any areas they could improve?

There wasn’t a great payment system set up, so I had to spend a lot of time figuring out how to compensate the team for their work.

Do you have any advice for potential customers?

No, I don’t have any advice.

Introduce your business and what you do there.

I’m the founder and CEO of a mobile investment platform for cryptocurrencies. Through our application, users can invest in a collection of cryptocurrencies, rather than buying a single asset.

What challenge were you trying to address with 10Clouds?

We wanted to simplify the investment process by creating the most fluid in-app experience using feedback gathered from UX/UI research. Ideally, the app needed a simple look, but something more than just a basic white-background application with minimal functionality.

What was the scope of their involvement?

We started by assembling the app’s design. After we collaborated on designs for every page in the application, 10Clouds created the wireframes using Sketch and InVision. They implemented strategies that prioritized user experience, creating a unique and sharp platform that’s accessible for all of our users. Once we mapped each interface and the app’s operation flow, we transitioned into the development phase.

Currently, 10Clouds is using native coding languages to build both an iOS and Android version of the platform. Once it’s finished and launched, users can download the app then begin our extensive sign-up process. Because we’re a financial service, our users have to verify their identity by uploading a picture of their license and inputting personal information. After registering, users are prompted to connect their bank account and make purchases from our base fund, which is populated by 20 different cryptocurrencies. Basically, users can translate their U.S. dollars to cryptocurrency, but instead of investing in one coin, they invest in 20 in one transaction.

What is the team composition?

We work with a scrum master, who heads up the project, an iOS developer, an Android developer, two backend developers, a part-time DevOps developer, a part-time QA developer, and two UX/UI designers.

How did you come to work with 10Clouds?

I found some of their design work on Dribbble and hired them to design my product. In that process, I realized that their team is very technically strong and transparent in their work. With that in mind, I also asked them to develop the application.

How much have you invested with them?

We started working together in February 2018.

What is the status of this engagement?

So far, we’ve spent $85,000, but I estimate the entire project will total over $300,000.

What evidence can you share that demonstrates the impact of the engagement?

Because we haven’t launched yet, we don’t have any solid data. In terms of quality, our app’s user experience stands out among our industry competitors. The three-month period we spent on conceptualizing the aesthetic and operative flow was definitely worth it. We’re really impressed with the results so far.

As we move through development, 10Clouds is quick to address any issues or bugs we encounter. They’re the most agile team of developers that I’ve ever worked with. They adjust quickly, communicate responsively, and work diligently.

How did 10Clouds perform from a project management standpoint?

In the beginning, I mainly communicated with a project manager via Skype. Now I interact with my full team via Slack. We schedule a 15-minute group video call every day, with additional communication as necessary. We use Jira to manage our backlog and plan our schedules.

What did you find most impressive about them?

They are very skilled in terms of communication, agility, and technical ability. Through their work, we can tell that their team is fully engaged and invested in our vision. They continue to work very hard to assure they meet our standards.

Are there any areas they could improve?

They could improve the accuracy of their time estimates. Development work is hard to predict, so sometimes we go a little over the initial deadline. I’ll also take some responsibility for this because we often make changes to the development schedule.

Any advice for potential customers?

No matter what stage a company is in, 10Clouds offers beneficial solutions. Including both design and development, they cover every aspect needed to create a product. Their team’s agile approach and extensive skill range set them up to properly execute any project.

Introduce your business and what you do there.

I am the director of Cereal Gaming, which hosts gaming tournaments and competitive gaming matchups.

What challenge were you trying to address with 10Clouds?

With 10Clouds, we set out to design and develop a competitive gaming app that users can use to accept challenges and matchups against other gamers around the world.

What was the scope of their involvement?

At the moment, it’s a mobile application only available for iOS and for users over 18 years old. I provided them with some semblance of wireframe sketches, but they had a more thorough knowledge of the software that I needed so that we could move forward. They broke down the specific features available within my budget. PayPal was incorporated into the initial build, but it later needed to be removed, which necessitated a second development phase.

What is the team composition?

At the peak of the project, we worked with a team of five people.

How did you come to work with 10Clouds?

A friend recommended them to me. I spoke with a few local firms, but they weren’t appropriate fits. 10Clouds was the best option because of the team they had available.

How much have you invested with them?

To this point, I have spent a little more than $10,000.

What is the status of this engagement?

The first phase of development lasted from July-November 2017. The second phase lasted from May-June 2018. We have plans to develop an Android iteration next year, if not at the end of this year.

What evidence can you share that demonstrates the impact of the engagement?

When we began this project, there was no prominent app available for competitive gaming, but I believe we have addressed that need in the gaming community. The overall quality of the platform is excellent, and we’ve received very positive feedback from users, specifically about the design. It is not the biggest app, but it runs very smoothly.

How did 10Clouds perform from a project management standpoint?

Because they are located in Poland and I’m in the UK, we anticipated an international or language barrier. We mitigated those concerns by discussing all details several times. My communication through Slack with the project manager and the development team was hassle-free.

What did you find most impressive about them?

They understood my financial limitations with this project. There is no large funding stream behind me, but they worked with me to develop what I wanted. I appreciated their flexibility.

Are there any areas they could improve?

Our opening brief needed to be a bit clearer as to the scope of the project.

Any advice for potential customers?

Especially if it is somebody’s first time making an app, it is important to make sure the development process is clearly specified.

Introduce your business and what you do there.

I’m the technical project manager for an audit and tax advisory company.

What challenge were you trying to address with 10Clouds?

Because we don’t have the necessary in-house developers, we needed a near shore development team to help us implement a novel B2B web application and platform.

What was the scope of their involvement?

We came to 10Clouds with a concept of the product and a rough draft of the key features we wanted. It’s a B2B web application for tax professionals that helps large organizations establish and streamline their tax processes. Users keep track of deadlines, milestones, and delegate tasks across different tax offices.

We worked together to decide on the technology stack. 10Clouds supported us during the development phase by using Angular on the frontend, and Node.js with a PostgreSQL database for the backend. Additionally, there were a few integration points, such as our email systems, that they had to authenticate against our existing active directory or user databases.

Currently, we are working on the second version of the application. They are providing coding and design work to help make the application more user-friendly.

What is the team composition?

Our team has three developers, one designer, one QA tester, and a project manager.

How did you come to work with 10Clouds?

We were looking for Eastern or Central European companies to support us and used Clutch.co to help in the vendor selection process. We compared eight or nine competitors but ultimately went with 10Clouds because of their technical capabilities, reasonable pricing, and how easily we worked together during the proposal stage.

How much have you invested with them?

We’ve spent $150,000–$200,000.

What is the status of this engagement?

We started working together in June 2017, and are currently in the development phase for the second major release of the web app, which we expect to continue for the next few months.

What evidence can you share that demonstrates the impact of the engagement?

We don’t have quantifiable metrics, but the web application has been well received by our clients, and we have a strong pipeline of sales. We are continuing to improve the design and UX, but users have been satisfied so far. Most of the problems in coding came from minor bugs, and 10Clouds fixed those quickly.

How did 10Clouds perform from a project management standpoint?

We use Jira to organize our projects with scrum-based project management methods, which have worked well for us. We have calls on at least a weekly basis, and use Slack for daily communication.

What did you find most impressive about them?

They deliver on what they promise, and we’ve been impressed with the high quality of their work. The product is consistently on time and within budget, which has built our confidence in what they can do.

Are there any areas they could improve?

At the beginning of the project, there were a few issues with communication around billing and a few features. However, after that initial learning stage of figuring each other out, those issues were ironed out quickly.

There was an instance where they underestimated the complexity of a feature, so it took longer than expected to develop it. However, they didn’t bill us more for that work, which we were happy about.

Do you have any advice for potential customers?

Software development projects require being flexible as requirements change. Because of that, it’s necessary to stay in close communication with the development team. Be open and transparent about your priorities, what the most important features to implement, and how strict your timeline is.