Binariks

Introduce your business and what you do there.

I’m the founder and CEO of a cloud solution company.

What challenge were you trying to address with Binariks?

We needed help with custom software development.

What was the scope of their involvement?

The solution is a cloud-based web app. Binariks developed this custom software using PHP for the backend and React for the frontend. I had developed something before in Vue.js, but they rebuilt it from scratch.

There were some points we asked them to provide some guidance on how to set up, and they proceeded with the development and some parts of the design. 

How did you come to work with Binariks?

I looked at several options in different countries. Based on the reviews and the people we interviewed, Binariks seemed to be the most appropriate option.

How much have you invested with them?

We've spent around $100,000–$150,000.

What is the status of this engagement?

We've been working together since July 2021. 

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics to share yet, but Binariks' team was able to find a solution for us. If I tell them my budget is going to change, then they offer a solution that’s appropriate. They’ve been doing very well from a technical point of view as well.

Everything is good for the moment. We haven’t experienced any more bugs than you would expect from a normal software development. 

How did Binariks perform from a project management standpoint?

I’m very happy with the communication. We have daily meetings with them for about 30 minutes, as well as monthly calls for a debriefing and review of what has been done. There are weekly comments as well.

Binarik's team delivers when they say they will, and there haven't been financial surprises. We use Jira, Slack, and Google Meet.

What did you find most impressive about them?

They want to build something that’s a long-term solution, which we appreciate.

Are there any areas they could improve?

I felt the design side has been a little bit slow.

Do you have any advice for potential customers?

If you’re not technical, then get someone technical who can speak that language with them. You need someone on your side who knows your industry well.

Introduce your business and what you do there.

I’m the CEO of a media group, as well as a co-founder.

What challenge were you trying to address with Binariks?

It’s their job to do our app development. We weren’t satisfied with our previous app. They were to make another app with the same functions and some extra functions with the base of the old app; it should be newer and programmed with a newer assignment.

What was the scope of their involvement?

It was an iOS app. We gave them the old app, so they had quite a good picture of what to deliver. We wanted them to build the same app with the same functionality and some extra features. They created a new, updated interface and functionality and are now doing maintenance.

What is the team composition?

We’re working with two full-time developers, one project leader, one QA resource, and then a director above the project leader.

How did you come to work with Binariks?

A friend of mine had used them and recommended them as good to work with.

How much have you invested with them?

We’ve spent around $200,000 with them so far.

What is the status of this engagement?

We’ve been working together since January 2021. Currently, we’re working on an hourly basis when we give with them jobs, mostly fixing bugs or making small adjustments and add-ons.

What evidence can you share that demonstrates the impact of the engagement? 

We got an estimate of time and money, but it went longer than we expected. It was also more expensive than we expected. The code we got was good and the work was good, but the time and money got a bit carried away.

The work seems to be good quality. We had an in-house senior programmer check the code and, they said it’s good.

How did Binariks perform from a project management standpoint?

The project manager did very well. 

What did you find most impressive about them?

They’re good to work with. We don’t produce this kind of app often so it’s difficult to evaluate but we’ve tried some other companies, and no one has been better than Binariks. There’s a reason we changed vendors.

Are there any areas they could improve?

Estimates should be a little more exact when you have such a clear picture of what the result should be.

They could maybe have been faster in the work. I’m not sure exactly why it took longer than expected. There are always changes with a scope like this, but none of those changes were big enough to shift the timeframe from June to December.

Do you have any advice for potential customers?

Keep track of the time and the money.

Introduce your business and what you do there.

We focus on creating solutions for non-powered mobile vehicles and their related systems.

What challenge were you trying to address with Binariks?

We were looking to add capability and function to our web portals that our customers’ end-users use.  

What was the scope of their involvement?

We provided documentation at the start and gave the access to our source code repository. They also viewed our mockups and screenshots, and we asked for any recommendations they had based on our work. They delivered new user stories and built out different business categories based on this information.

Moving forward, they did custom Angular, JavaScript, and back-end development work to build onto our architecture. They’re extending our capabilities to deliver different types of reports and views for end users.

What is the team composition?

We are engaged with a delivery lead, business analyst, 1–2 front-end developers, two back-end developers, one QA resource, and one architect.

How did you come to work with Binariks?

Through Clutch. They weren’t too big or too small, and their cost was better than that of firms in the US or Canada. Also spoke to referrals before we signed the contract.

What is the status of this engagement?

We’ve been working together since May 2021.

What evidence can you share that demonstrates the impact of the engagement? 

The custom report creation tool has launched, and users are very happy with it. They say it’s highly intuitive. Discovery took longer than we hoped for this project but, in the end, the product came out better than we could have expected thanks to this extra time invested in this stage. It allowed us to hit the ground running with a better plan.

We’re currently fixing a few bugs and working on additional features that we thought of during creation.

How did Binariks perform from a project management standpoint?

I interact with their team once a week, but my developers have daily status calls with them. We started with a twice weekly meeting but then switched it to daily scrum meetings to ensure we don’t miss anything over email and Slack.

Both teams are very quick to respond over Slack, with answers coming within minutes of questions posed. Azure DevOps helps with task tracking, and we use Google Meet for phone calls.

They’ve adjusted well to our east coast hours as well.

What did you find most impressive about them?

Their team members are very knowledgeable, and are quick to pick up on our use-cases about how something should work. They ask the right probing questions, whereas other groups have been afraid to say that they don’t understand something. Communication has been very open and honest.

Are there any areas they could improve?

After several weeks, we had to make a change in the process for the aspects of communication and project management, and I feel like we lost some time in them there.  It would have been better to talk through this earlier, with their suggestions initially. The process moved more smoothly once we put our system in place. We all ended up in the right spot in the end.

Introduce your business and what you do there.

I’m the CEO of a cryptocurrency gambling app. 

What challenge were you trying to address with Binariks?

A third-party and one-person vendor developed our MVP, and it was not designed for collaboration — multiple people couldn’t work on it simultaneously. 

We needed help in software development so we could scale our platform.

What was the scope of their involvement?

Binariks provided us with front- and backend development, and they also conducted product analysis. They gave suggestions for new features, which they implemented once approved. 

At the start of each project, we provide a document detailing the functionalities and features we need. Bikariks then writes a technical guide so their developers can bring our specifications to life. 

Binariks is recreating our app’s frontend, and they’re developing it such that multiple teams can work simultaneously on the app. They are also adding new features to our platform. 

What is the team composition?

I work with a backend developer, a frontend developer, a project manager, a business analyst, a designer, and a QA specialist. 

How did you come to work with Binariks?

We looked at several companies and did due diligence by looking at their websites. We shortlisted and interviewed a few vendors. 

We picked Binariks based on their technical expertise, overall structure, and the solution they offered. Additionally, they had good reviews online, and we were impressed with their follow-up call.

How much have you invested with them?

We’ve spent about $100,000. 

What is the status of this engagement?

We started working together in July 2021, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

We’re an early-stage startup, and we’re currently experiencing rapid growth. It’s hard to pinpoint any qualitative result from Binariks’ work. 

That said, Binariks is mindful of their client’s satisfaction. They ensure that we are happy both with their work and our relationship with their team. 

Additionally, Binariks has made our app scalable and up to par with industry standards.

How did Binariks perform from a project management standpoint?

Binariks is good at meeting timelines — they have the most reliable estimates I’ve encountered in my professional life. They’re accountable with their promises; they update us even with the smallest changes to the timeline. 

What did you find most impressive about them?

Binariks’ ability to meet timelines distinguishes them from other providers. They also email us a bullet-point summary of our calls, and they’re very communicative. In addition, we can feel that they are invested in the project’s success — they want our product to succeed. 

Are there any areas they could improve?

I can’t think of anything. We’re satisfied with Binariks’ work, and that’s why we continue our partnership with them.

Do you have any advice for potential customers?

Speak to them. They give feedback all the time, and they will say if something’s wrong.

Introduce your business and what you do there.

I’m the acting CTO of a digital health company. We have our own FDA-approved COVID-19 over-the-counter tests. As part of our digital services, our platform lets users take COVID-19 tests via their mobile phones. Our app has a proprietary AI, too. On top of that, we have an organizational platform that lets companies manage their infectious disease and regular testing activities.

What challenge were you trying to address with Binariks?

When we first contracted Binariks, we were looking for additional development resources for our mobile app.

What was the scope of their involvement?

We had in-house developers, but not many of them had experience with React Native. As a result, we brought in some offshore development resources from the Binariks team, including the scrum master and the head of engineering that managed their workload. From there, we gave them specific tasks, like building screens, programming, testing, and deployment. 

At present, the app is available for purchase and download on both iOS and Android devices, but we continue working on it. Binariks’ backend development team manages the app’s interface. They’re responsible for translating designs made by our internal designers into code. Simply put, we give them app’s screens, and the team builds them. 

In terms of app functionality, the platform provides a wizard-type tutorial to end users that receive our COVID-19 test package. The app allows them to take a picture of their test, and we use that photo for internal AI. After that, we give them the result. Moreover, we’ve added a vaccine card upload feature. Our teams also ensure that we comply with existing regulations since our product is a health-related app. 

What is the team composition?

I work directly with five people from their team. I’ve also had engagements with their business development representative and CEO. 

How did you come to work with Binariks?

I found Binariks on the internet and wanted to try them out to see how good they were.

How much have you invested with them?

We’ve invested well over $100,000.

What is the status of this engagement?

I started working with Binariks in March 2021, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

For success metrics, we measure the velocity of the development process. We check how much the developers are getting done at a time. On top of that, we check the quality of their work. Our team also counts the number of pull requests that are ready to go; they submit these pull requests to the head engineer, who then reviews them and decides whether they’re ready to go with the product or not. 

In simple words, we measure the amount of quality code we can finish quickly — their work quality is great. 

How did Binariks perform from a project management standpoint?

Binariks’ project management is good. Our team also does our own project management, so it’s truly important to me. We use Asana as a project management tool, and Binariks follows our workflows. I've been pleased with the way that they adapt to our process. They submit their updates and use the software and tools we provide. 

What did you find most impressive about them?

The quality of their developers is impressive. In addition to that, Binariks truly cares about the project. They reach out to us to find out how things are going. If we think that something isn’t going well, they immediately take steps to fix it. 

Are there any areas they could improve?

Since Binariks is in Ukraine, the time zones are particularly difficult for us, especially for my resources on the West Coast. This isn’t necessarily Binariks’ fault, but other companies work during US business hours to make up for the time zone difference. Apart from that, language has also been a challenge. 

Do you have any advice for potential customers?

Be specific in what you need from Binariks. They’re good at what they do, but if you’re not specific in what you need, you may not get exactly what you want. Adequate specifications are crucial. They have internal resources that can help you translate your specifications for their developers, and if they offer those resources to you, take the offer. In our case, we’ve been working with them long enough that we understand each other’s needs. 

Introduce your business and what you do there.

I’m the owner and chief agile officer of JCloud, a consulting company with two main areas of focus. On the one hand, I source and organize offshore and hybrid, onshore/offshore software development projects for US clients, where the offshore teams are based in Ukraine and Serbia. On the other hand, I also serve as a scrum master for some of those projects. After organizing and sourcing the teams and getting the project up and running, I run the project and ensure the delivery.

What challenge were you trying to address with Binariks?

We have a new client who has a pretty steep and challenging development project in the in-home health technology industry, and this project needs to be achieved to fuel our client company’s high growth. Thus, we needed specific expertise in healthcare data integration using a new technology called FHIR (Fast Healthcare Interoperability Resources). I also needed a company with strong skills in software architecture and frontend discovery processes for doing major new extensions and expansions on an existing platform.

What was the scope of their involvement?

Initially, we went through a classic discovery phase with Binariks. As we worked on two interrelated development projects, we first discovered the requirements, constraints, use cases, and the architectural approach we would take on how to use the underlying technologies. We also established how to integrate these new add-on solutions into the existing platform, considering its dependencies and API integration requirements.

The deliverables for this initial engagement were the typical deliverables of these kinds of projects: statements of work for future development projects, architecture diagrams, and elaborated use cases. Currently, we’re in the development phase of both of these projects, and we’ve started coding the solutions we found.

What is the team composition?

During the initial phase, we worked mainly with Binariks’ competency manager for the business analysis practice and one of their solution architects. Now, we’re working with eight software engineers, some of which are full-stack engineers, others are React Native engineers for frontend development, and others are DevOps resources. The solution architect and the competency manager remain involved in the project as well.

How did you come to work with Binariks?

I went to my network in Eastern Europe to find the right company for these projects. I knew Binariks through the founder, and I worked with them intensively and effectively for three years, from 2011–2014. We stayed in touch after that project, and I knew they were having success in building custom healthcare software solutions, so they quickly made it into my short list.

Once I started digging deeper into their specific expertise, it became clear that they were the right fit for my client. My client also agreed to work with them, and both their CEO and CTO talked extensively with Binariks before deciding whom to work with. They were very satisfied with their level of expertise and experience, as well as with the specific healthcare technologies and solutions they were building.

How much have you invested with them?

My client has spent somewhere in the low range of a six-digit figure, and we estimate that we will be spending around $250,000–$500,000 per year in subsequent years.

What is the status of this engagement?

We started working together in May 2021, and our engagement is ongoing. One of these two projects opens our client’s platform to a whole series of new add-on solutions, so this project will continue for a while — it could be many years.

What evidence can you share that demonstrates the impact of the engagement? 

Our main result is the very high satisfaction of our client so far. We’re still early on our engagement, but we will have some metrics to measure shortly. Some of these metrics will be meeting our delivery, time to market, and quality goals.

How did Binariks perform from a project management standpoint?

Binariks’ project management is excellent. They have a shared-resource project management team that has done an extraordinary job keeping our meetings’ cadence. They’re also great at following up with requirements, open questions, and issues, as well as coordinating all of the tedious tasks, like interviewing the development team candidates.

We’ve been using Slack to communicate and some diagramming solutions to support the projects. Now, we’re moving into a stage where we will use Jira extensively.

What did you find most impressive about them?

Binariks’ health technology expertise and their experience in building successful healthcare software solutions are their key differentiators. Additionally, they’re extremely strong in having a complete, thorough, and high-quality architecture discovery phase.

They don’t blindly dive into writing code; they do a very good job of vetting the requirements and examining the software solution’s data architecture, scalability, and reliability. They answer all of the key questions before building a solid software application system.

Are there any areas they could improve?

No, they’re doing great so far. I think Binariks offers one of the best software development services in the world. They’re a relatively young company, and they’re going to grow and do extremely well.

Do you have any advice for potential customers?

The way to engage with Binariks depends on the services you need from them. If you’re hiring a whole development team for a new project, make sure that you have the right ingredients in your own organization to provide strong product ownership.

On the other hand, if you have existing technologies and you’re trying to add functionality or refactor some of your technology, you’ll need strong technical engagement and an eagerness to work with high-quality architecture and development teams offshore. Have your CTO and some of your lead developers involved in the project embrace the process and the offshore team eagerly.

Introduce your business and what you do there.

I am the CEO and CTO of a Yavne Bonus (WIZDI), and I’ve been working here for about 12 years. We publish textbooks for elementary schools and high schools in Israel. We are the second biggest publisher in Israel for school education.

We have about 50 employees including developers, programmers, and animators. We work closely with universities in Israel, and we are an accredited supplier for the Ministry of Education in Israel.

What challenge were you trying to address with Binariks?

The salaries of developers in Israel are very high and the good developers here go to the biggest companies like Facebook, Google, and Amazon. They take all the best developers, and that leaves us with no choice but to outsource outside of Israel.

What was the scope of their involvement?

Binariks has developed a certified website that is authorized by the Ministry of Education since it’s directed to children in Israel. It’s a web app and students, as well as teachers, can access the platform via the Ministry of Education portal in order to authorize them. We have a lot of content in the application when it comes to math, science, and the Hebrew culture. Apart from that, we’re developing digital books, interactive games, and interactive lessons.

The teachers can assign missions to their students, and the student would then do the mission that will be checked by the application — after that, the teacher will receive a report. Our books are fully digital and students can actually write down things inside of them.

We started to design a mobile application, but we have so many projects in the pipeline, we haven’t even reached that point yet. 

What is the team composition?

We have two frontend developers, two backend developers, and a project manager.

How did you come to work with Binariks?

We started with another company at first, but we had a bad experience with them so I shut down the work with them. We found Binarik’s website and since then, we’ve been working together and have grown the project with them.

What is the status of this engagement?

The partnership started in July 2020, and we're still working with them.

What evidence can you share that demonstrates the impact of the engagement?

In the beginning, we had two developers. One was on the frontend, and one was on the backend. The frontend developer was excellent and very professional, but the other developer was more junior and wasn’t quite adequate. In the middle of the project, I asked them to replace him with someone more professional, and they were able to find someone who is very good who’s still working with us to this day — now we have two very highly skilled developers.

We have a very good reputation in the market, and the feedback for our platform has been very good. Teachers use our application in the classroom, and project it on the screen — students can also use it on their tablets, laptops, and desktop at the same time. Needless to say, they’re satisfied with the content and the platform.

How did Binariks perform from a project management standpoint?

We work with very tight timelines and like any project, sometimes it’s excellent and other times, not as much. However, having two professional and experienced developers from Binariks has definitely kept the development balanced.

We have daily meetings via Zoom with the whole team, and we use Jira to go through the tasks that we have. We also have WhatsApp groups that we can use for communication, where our developers have direct contact with the Binariks developers.

What did you find most impressive about them?

They are very reachable. When we need to get in touch with someone, we can chat with them on WhatsApp, and it’s almost like they’re working here.

Are there any areas they could improve?

I think it is more from my side, but I think I needed to insist on having senior developers at all levels and skills, instead of having junior developers. Sometimes, having a junior developer in the team for a big project can affect timelines. Sure it can be more cost-effective to hire a junior developer, but we end up paying more money for the development costs anyway.

Do you have any advice for potential customers?

My advice is to look into the experience of the developer you want to hire. In Ukraine, they don’t have an army like ours in Israel, so they start their studies earlier. In Israel, people attend high school, but join the military and continue their studies there — because of this, they end up maturing faster. 

In Ukraine, they look very young, so sometimes, their youth influences their ability to work on a tight project. I would suggest that people should know the importance of having a senior developer on a project — they will need someone mature with more experience in development.

Introduce your business and what you do there.

Respondent 1: We’re a Google Cloud Platform (GCP) consulting company. We work with businesses to develop apps, and we use Google Workspace to integrate multiple services together for a variety of teams.

What challenge were you trying to address with Binariks?

R1: We were working with a customer that was using a low-code/no-code service that was underperforming and wasn’t scaling to their needs. There was a requirement for a modern web application built on GCP, with GCP services, that would mimic the solution they had in place feature for feature, but with better performance and better scalability, eventually adding on more functionalities for the business needs.

What was the scope of their involvement?

R1: The scope of the work was to recreate functionalities. The app would take data from an Enterprise Resource Planning (ERP) and bring it to a database, instead of a spreadsheet, which was what was being used.

Binariks built the entire frontend to support that backend database, and they had a relatively short amount of time to achieve that, around 6–8 weeks. We’re on week 20 now, still trying to figure out the core requirements of the initial scope and deliver the MVP.

What is the team composition?

R1: They had a program manager, a project lead, a frontend developer, and a backend developer. In the beginning, we briefly had an infrastructure architect and a business analyst.

How did you come to work with Binariks?

R1: I’m not sure how we came across them. We spoke to a few people about the project, and the main differentiator was that Binariks was a Google Cloud partner.

How much have you invested with them?

R1: We’ve spent $40,000–$50,000.

What is the status of this engagement?

R1: The project is still ongoing.

Dominik Kugelmann: However, there’s never going to be a re-engagement with Binariks.

How did your relationship with the vendor evolve?

R1: We weren’t getting clarity on why certain things weren’t happening, even when we asked for specific code commits with issues linked to them. They said they didn’t know what that meant. After that conversation, they continued to commit code without issues. The next day, we got on a call with them to remind them about it.

DK: Things went south when I was asked to join meetings, which was mid-March. A deadline had been overrun, and deadlines continued to be pushed without explanation after that. As the primary stakeholder at 22d, having to attend a meeting like that isn’t a good sign for me.

How did Binariks address the challenges that arose?

DK: When they addressed issues and challenges, they kept pushing them back to us. One issue was that we had a new section that hadn’t been scoped out in the beginning. If I look at the code commits, it isn’t clear to me that this was outside of scope and would justify an overrun.

Describe the impact this engagement has had on your business.

DK: We required them to work within Gitlab. Their choice would’ve been Jira and some kind of git repository. We measure progress through that, but the results haven’t been fully measured. We’ve measured closed issues, mostly related to user stories, and code commits. Only one-third of the issues have an associated code commit, which isn’t successful in our eyes.

We’ve just engaged a backup team yesterday, which is currently reviewing code and getting stuff up and running. Also, we’re expecting legal ramifications because of the overrunning project.

How was project management handled?

DK: We weren't getting good-enough feedback in the correct channels about how the project is going, when they expected the work to be done, or why they committed to X and delivered Y.

If they were communicating the correct reasons why things don’t work, or if they would’ve shipped a half-ready product without the additional, non-scoped (according to them) part in the beginning, it would’ve been much better. We could’ve shipped and updated it over time, but we haven’t shipped, and we’re 3–4 times over the deadline.

Is there anything that the vendor did well or that you would consider a strength?

DK: They’re pretty good at pushing responsibility away, as well as at avoiding conflict.

R1: Otherwise, the hourly rate would be reasonable, but given the results, it’s not. If they had delivered something well, cost would’ve been one of the positive things.

In what specific areas can they improve?

R1: They need to improve their core best-practice development standards. Binariks needs to make code commits that match up with issues and provide tickets to track why something was built based on the requirements. Overall, there needs to be more communication on why certain things aren’t delivered.

What advice do you have for clients with similar needs to yours?

R1: I recommend getting referrals from people in the client’s network, who’ve worked with the specific team, instead of responding to cold calls and emails.

DK: That’s how we engaged with the backup team.

Introduce your business and what you do there.

I’m the director and CTO of Edulab Inc, a holdings company in Japan. We’re in the education industry.

What challenge were you trying to address with Binariks?

We were trying to build a product that uses new technology like Blockchain. I needed some technical experts that could build a working product using new technologies.

What was the scope of their involvement?

We wanted to release a product that would require data certificates that could be secured by using Blockchain technology. We wanted to be able to use the new technology, learn from it and get further technical expertise in the future by having used it with an expert. I was looking for a capable partner to release a product that actually works.

I’m the only person that’s really involved in this project from my company. I had the original requirements that might’ve lacked detail, but I had something specific in mind that I wanted to build. Before we started the project, I described the user stories so that Binariks knew what I wanted in the web version.

After that, it was everything from making those in specifications, proposing the architectural design, and the one condition was that I wanted to use blockchain. After building, we began testing and reporting every week. It was an autonomous process until the end of the product development.

What is the team composition?

From time to time, it differs, but I’ve worked with four to six people. At the start, we had an architect involved, and I usually had two developers – one for the frontend and one for the backend. I had a project coordinator, a designer, and a quality tester.

How did you come to work with Binariks?

I’ve worked with a lot of software partners across the globe, so I was looking in regions with good developers at an accessible cost. An obvious choice was to look into Eastern Europe.

I went out there to look for possible software vendors that I could work with. I went to an IT event in Ukraine where around 3,000 people gather. I became friends with a young and open technical salesperson. I picked a few companies that were skilled but didn’t fit my expectations.

For the next opportunity, I picked Binariks because of this project’s technical challenge. When I visited Ukraine, I met their CEO and thought they had a good leader. Their company was alive, and they knew what they were doing. They were young and vibrant, so it felt like they were the right fit.

How much have you invested with them?

We’ve spent between $130,000–$140,000.

What is the status of this engagement?

I started working with them in April or May 2020. We’re about to release the first version.

What evidence can you share that demonstrates the impact of the engagement?

The technical team at Binariks took my requirements and expanded upon them. After we release the first version to the market and receive customer feedback, we will likely do a version two.

One thing that stands out is that they were very autonomous. From the project lead to the developers, every person on their team is proactive. I never had to chase them around. Their team pushed me.

How did Binariks perform from a project management standpoint?

We used project management tools like Jira. The reason we used Jira and scrum was usually to track the progress of the project and to make sure we were up to speed. We could also change the scope if needed in a timely manner. In their case, they progress very steadily, so I didn’t have to watch the project too closely in Jira.

We also used Box because that’s our standard tool for sharing information. Trello was something we used, in the beginning, to sort out user stories and understand each other. Their team was flexible enough to use anything I wanted.

Our teams also had weekly calls. They would push me to give them information when they needed it. Other than that, they would show me all the demos all the time so that I could see the progress.

What did you find most impressive about them?

I would comment on their autonomy and openness. They’re very low maintenance. They really want to hear what I want, but as long as I tell them, they would come up with their version of understanding. They would go on doing what they needed to do.

On the other side, they were quite open in sharing their ideas on how to materialize those requirements into a product, and they were clear about the challenges they were facing. They also provided me with potential options and solutions. I didn’t have to check on what their intentions were.

Are there any areas they could improve?

I can’t think of one. I really like them.

Do you have any advice for potential customers?

Leverage their expertise. While they’re not a big team, Binariks knew what was expected of them. They would try to add value at any point in time. I really would recommend leveraging what they have instead of forcing what you think is the right thing. Discuss things with them, be open, and then they will tell you what they have in mind.

Introduce your business and what you do there.

I’m the head of product management for axitech. We provide collision management solutions for connected car companies. We’re a startup working on products for car companies.

What challenge were you trying to address with Binariks?

We needed to augment our frontend development capabilities to build a web app.

What was the scope of their involvement?

Binariks augments our in-house development team with one frontend developer. Their frontend developer is working to deliver the frontend of a tracking web app for clients. It can be branded for car companies. They primarily work in Vue.js because we use a Vue-Laravel stack.

What is the team composition?

We interact with a project manager and a frontend developer from Binariks.

How did you come to work with Binariks?

I found them by researching agencies with augmentation services that could scale with our growth. We chose Binariks because their team previously worked in telematics, fleet, and electric vehicle charging solutions. They also had UX commonalities

How much have you invested with them?

So far, we’ve spent $50,000 on their services.

What is the status of this engagement?

We began our ongoing partnership around October 2020.

What evidence can you share that demonstrates the impact of the engagement? 

Their developer works well as an extension of our core team and takes pride in her work. She’s open to learning new skills as well as educating our core team on her skills. There’s a great exchange between their developer and our internal team. 

How did Binariks perform from a project management standpoint?

Their team integrated into our existing scrums. Their project manager provides bi-weekly reports, oversees their developer, and coordinates assigned tasks. The Binariks team is extremely communicative and meets deadlines.

What did you find most impressive about them?

Binariks pays attention to the details. They take a high level of accountability and responsibility for tasks assigned to them. We can rely on them as part of our team rather than an external agency just putting in hours.

Are there any areas they could improve?

At a company level, they can’t do much differently to support us.

Do you have any advice for potential customers?

Share the reason for developing your product with them and give them space to bring ideas to the table. Due to their skills and attributes, they can handle the responsibility of making some decisions on your behalf if you want them to do so.