Award Winning Enterprise Software, Web & Mobile
Fingent is an award-winning and ISO 27001:2013 certified custom software development company. We deliver strategic and innovative IT business solutions and services that solve our clients' toughest business challenges and give them lasting advantages over their competitors.
We have been in business for close to two decades, delivered 700+ projects for clients across 4 continents, and have offices across the US, UAE, Australia, and India.
We believe in delighting our customers and delivering solutions that keep our clients a step ahead in this digitally dynamic world. Check out our portfolio section on this page to know how we’ve helped our various global clients.
Services:
-
Custom Software Development
-
Cloud-Native
-
Digital Transformation
-
ERP
-
Artificial Intelligence
-
RPA
-
Extended Reality
-
Data Visualization
-
AR/VR
-
SAP
Our Esteemed Customers:
Few big names include Sony, Johnson & Johnson, Asteco, PwC, Impact XM, NEC, CBN, TalentQuest, Sapra Navara, Priceless Places, SimpleRent, SSNW, Rentmoji, Premium Retail, AFFCO, OneHope, Mohawk, Smart Dubai, Airline Pros, HoneyBadger, VLocker, and Trade Alliance Group.
Highlights:
-
We helped Johnson and Johnson improve their productivity by 50%
-
We assisted NEC to reduce their resource wastage by 50%
-
We partnered with Sony and increased value addition to their projects by 300%
Awards & Recognitions
- 6th among India's Great Mid-size Workplaces of 2022
-
APAC Insider Australian Enterprise Awards 2022
-
#1 Best Custom Software Development Company by Find Best Web Development
-
Top Web Development Companies in the UK, Good Firms
-
Top B2B Companies, Australia 2020
-
App Development Leaders, Business of Apps
-
Top-Rated Software Development Companies, Software World
-
Great Places to Work Certified, 2022
Certifications & Partnerships:
-
SAP Silver Partner
-
Global Partner of Odoo
-
Partner of K2 for the US region
-
ISO 27001:2013 Certified
Let’s Connect
We will help solve your business challenges through software solutions in any technology area.

headquarters
other locations
Focus
Portfolio
Sony, Johnson & Johnson, PwC, University of North Carolina, NEC, Trade Alliance Group, TalentQuest, Sapra Navara, CBN, Smart Dubai, Medi-Weightloss, SimpleRent, Asteco, UB Reality, Mohawk, Impact XM, Premium Retail, RCM, Priceless Places, RAK Insurance, SATA, Kasey & Co, Australian Retailer Association, SSNW, AFFCO, OneHope, Geosure, Vlocker, Pidgin, Mundipharma, HoneyBadger, Australian Retailer Association, Xorcom, QSLEAP, A Brand New Day, Airline Pros, Glow Point, Espeera.

Course Management Application
K-12 & Higher Education: Customizable Application to Map & Align Student Interaction with Credit Hours for Accreditation, Licensure & Student Success.
Client
INTERACT123® enables K-12 and higher education institutions to customize the application in alignment with their institutional requirements so instructors can map and pivot their courses from a face-to-face format to hybrid, HyFlex, or online thus meeting requirements for accreditation and licensure. This is of critical importance to educators, particularly during a pandemic, when K-12 and higher education institutions must pivot across learning formats while maintaining rigor, quality, and coherence of the student learning experience.
Requirement
The customer was looking for a better alternative to streamline the course design and redesign the process. They wanted to develop a course mapping and pivoting application that could be tailored to the requirements of any educational institution. The application needed to be easy-to-use, intuitive, and support instructors in updating and managing alignment with credit hours. Additionally, the application needed the ability to be configured for credit hour measurements both in the United States and internationally.
Fingent's Solution
Fingent performed a detailed analysis of the legacy application and initiated a milestone-based delivery of a new Course Management Application that can be easily operated by multiple users in educational institutions. INTERACT123® - the new cloud-based web and mobile responsive application provides K-12 education and higher education institutions with a pioneering approach for addressing mapping and compliance for online, hybrid, and onsite programs related to instructional design, educational delivery, engagement, and professional development. The application enables faculty, teachers, and instructional designers to manage their courses efficiently in alignment with credit hours and any changes to regulations.

Custom Software & CRM Development
About Impact XM
Impact XM is a leading experiential marketing agency in the US. With over 50 years of experience in the field, the company aims to deliver strategically driven and creatively focused marketing solutions.
Challenges
As a growing enterprise, Impact XM constantly strives to enhance customer experiences. However, with the rapid market and organizational changes, functioning effectively or showcasing utmost capabilities proved challenging for Impact XM. Thus to leverage the right technologies and quickly adapt to the changing market scenarios, Impact XM was on the lookout for a capable technology partner.
Fingent's Solution
Considering the prevailing challenges of Impact XM and understanding the complexities and uniqueness of their workflow, Fingent recommended a Customized CRM Solution and a Project Management Tool specifically catering to their unique workflow. Unlike off-the-shelf products, this customized solution could easily scale with the company’s growing needs, as well as help them automate their critical tasks, improve work collaboration, and enhance their technology utilization for better performance.
Pain Points Tackled by Fingent’s Solution
- Initiated automated and secured data transfer.
- Auto-population of essential customer data reduced manual errors.
- Simple, structured design and automation of key tasks helped enhance data management, streamlined operations, and improve departmental efficiency.
- Enabled real-time tracking of estimates & proposals.
- Automated information on opportunities that helped forecast better, and save cost through efficient resource management.
- Automated alerts and notifications and implemented better tracking systems.
- Process improvement with automation and consolidated data management enhanced the department’s visibility, collaboration, and productivity.
- Feature enhancements and process improvements were made.
- Implemented tracking of interdepartmental communication within projects for better clarity

AI-powered Virtual Assistant
AI-based HR chatbot minimizes the workplace struggles of our PeopleOps team and improves their focus on core operations. MUSA, the AI chatbot has improved our HR team’s response time and has minimized their workload considerably. The Virtual Assistant provides instant and accurate responses to common queries and shares analytics and reports needed for crucial evaluations.
Read More:
https://www.fingent.com/portfolio/musa-fingents-ai-powered-virtual-assistant-helps-employees-with-hr-devops-queries/

AI Machine Learning for Insurance claim processing
The story of Ambit, an AI Machine Learning program that simplifies and transforms workers’ compensation claims processing experience.
Sapra & Navarra, LLP
From two partners, Sapra & Navarra, LLP grew to 50+ employees. Today, they are one of California’s leading franchise legal players and certified specialists in Workers’ Compensation Law (State Bar of California Board of Legal Specialization), 100 percent devoted to representing self-insured employers, carriers, third-party administrators, and even captive employers.
A ground-breaking discovery
Since opening their doors, they have been dedicated to saving their clients’ time and money and they were good at it. In 2011, Sapra and Navarra discovered a revolutionary litigation strategy that transformed their client’s experience and enhanced their services. Termed “Breaking The Habit”, this trademarked litigation strategy helps in triaging complex, expensive, and time-consuming workers’ compensation processes.
Taking the plunge with AI
Recognizing the fact that there is a lot of opportunity to automate legal tasks that are repetitive and rote such as e-discovery and document review, Sapra and Navarra decided to bank on Artificial Intelligence to complement their renowned litigation strategy. Together with AI, Breaking The Habit reduces the average case settlement time to 1-2 days at a settlement cost of $15000. That means 57% reduction in costs for insurers.
Ambit : AI + Breaking The Habit
Sapra & Navarra conceptualized the vision of Ambit as an extension of their unique litigation strategy embodied with artificial intelligence technologies to optimize results for their clients.
Key Benefits
- Settle Cases in Less Time & Amount
- Easy Document Segregation
- Easier & Faster Analysis
- Reduced Human Errors
- Ease Personnel Training Stress
- Enhance Staff Efficiency
- 50% decrease in Average total claim costs, Claim cycle time, and Associated personnel costs

AR Shopping - Ecommerce AR
Use of AR in Ecommerce and it improves customer experience in following ways;
- Product listing
- Product information
- 3D product viewer
- AR product visualization

Web & Mobile for hospitality
Fingent helped Priceless Places develop an innovative web and mobile platform that enabled customers/working professionals, hospitality partners, and the team at Priceless Places to manage their operations independently via separate portals. The platforms digitized their entire process, enhancing their market reach, and improving their company productivity.
Know More: https://www.fingent.com/portfolio/unlocking-new-doors-in-hospitality-with-customized-technology/

Odoo ERP Integration & B2B Procurement Platform
Being an Official Partner of Odoo, Fingent helped Kogland integrate Odoo ERP into their system. Kogland now handles order management, purchase management, and inventory management using Odoo and also enjoys a horde of business benefits.
Know More: https://www.fingent.com/wp-content/uploads/FINGENT-Corp.-odoo-erp-integration-with-kogland-a-leading-b2b-e-commerce-healthcare-procurement-platform-CS.pdf

Custom program management software for IAOB
IAOB wanted Fingent to develop a custom program management software that will help them organize their work and workflows, manage meeting scheduling, check meeting availability, send and receive notifications, and track various initiatives.
Fingent created a custom program management software that complies with the quality and philosophy of IAOB’s work and approach and serves as a centralized data repository. Also enhanced the program’s security by integrating a multi-factor authentication process.
Know More: https://www.fingent.com/wp-content/uploads/FINGENT-Corp.-custom-program-management-software-for-international-automotive-oversight-bureau-CS.pdf

Fingent Designated as a Great Place to Work-Certified™ Company
Fingent is proud to announce that we have been Great Place to Work-Certified™ by the prestigious Great Place To Work® Institute.
The award recognizes the best workplaces and company cultures based on employee responses to the Great Place To Work® Trust Index© employee survey conducted by Great Place To Work® Institute.
Know More: https://www.fingent.com/blog/fingent-recognized-as-a-great-place-to-work...

Trading Platform Development
A net lease trading platform with personalized property and seller dashboards, 1031 exchange tracking, dashboards that offer comparable analytics, portfolio sales, and BOVs, revenue projection charts, and financial summaries.
Learn More: https://www.fingent.com/portfolio/net-lease-trading-platform-development...

Application for Health Insurance Decision-Makers
Partnering with Casenet’s ASG to develop TruCare Insights as a reliable and nimble PHM platform that aids healthcare payer organizations
A highly scalable web application with best-in-class UI and UX design, seamless integration of complex TruCare workflows into the new system, and the ability to manage 10 mn+ data records using custom filters.
Read More: https://www.fingent.com/portfolio/trucare-insights-cutting-edge-web-application-for-health-insurance-decision-makers/

Self Service Customer Portal f Payment Transaction
See how Fingent helped a major financial leasing firm simplify payment transactions for its customers by building a secure web-based portal.
A dedicated customer portal featuring an easy-to-use interface that allows customers to flexibly make payments, view and download invoices, track transaction history, & more, all in one place
Read More: https://www.fingent.com/portfolio/self-service-customer-portal-to-streamline-payment-transactions/

VRS Applications to Communicate Deaf Visually
How Fingent helped CAV create intuitive VRS applications for desktops to help their community of deaf users communicate effectively.
Upon closely understanding CAV’s requirements, Fingent developed a robust native VRS application that enabled deaf persons to easily make and receive calls, as well as help them manage call logs, contacts, and businesses through its different modules.
Read More - https://www.fingent.com/portfolio/empowering-deaf-canadians-to-communica...

A Customized Web App Solution To Find Legal Help
How Fingent helped LASO build a unique web-based application to seamlessly connect low-income individuals to the right legal aid services.
Fingent was able to create a web-based triage system, named the OkLegalConnect, that facilitated easy interviewing and enabled streamlined operations.
Read More: https://www.fingent.com/portfolio/oklegalconnect-a-customized-web-app-solution-to-find-legal-help-faster/

Single Platform Multiple Real Estate Solutions – Honey Badger
How Fingent created Honey Badger- a customized proptech solution with modules for Acquisition Management and Property Management.
The customer required a tightly integrated property lifecycle management solution that can streamline and organize their workflow, systematize their functions, and reduce their complexities.
Honey Badger eased the asset management challenges of the customer resulting in increased productivity, growth, and streamlined management of investment property portfolio.
Continue Reading - https://www.fingent.com/portfolio/single-platform-multiple-real-estate-s...

Legal Aid Services for Self-Represented Litigants
A simple and powerful self-help web application for the Legal Aid of Nebraska to enhance the reach of their services.
The customer wanted to develop a web-based self-help interview system that helps the low income and less literate litigants of Nebraska find solutions to their legal problems.
The web-based interview system allows performing user screening and data sharing so that users (with low income & literacy levels) get better access to simplified legal procedures in real time.
Continue Reading - https://www.fingent.com/portfolio/simplifying-the-legal-aid-services-for...

Logistics And Supply Chain App
How Fingent developed an enterprise mobility solution in both iOS and Android platforms to transform the business of SCI LLC.
The customer approached Fingent to create an enterprise mobility solution to transform their business by increasing productivity and overall efficiency.
The application simplified the driver registration process for SCI, which enabled them to expand their user base and obtain a 20% increase in driver registration on their portal.
Read More - https://www.fingent.com/portfolio/ios-android-development-logistics-supp...

Talent Management Software
TalentQuest needed an extended technology wing that can act as their dedicated technology partner to continuously improve their software.
TalentQuest wanted to ensure that the TalentQuest software founded by them is being continuously improved according to their clients’ requirements, changing technologies and times.
Fingent handpicked a set of experts from the talent pool to dedicatedly work for TalentQuest. We helped them with front end development, for improving almost all critical features of the software.
Read More - https://www.fingent.com/portfolio/technology-partnership-leading-talent-...

Integrated Proptech Solution for Brokers
Fingent’s vast experience in providing Proptech solutions to real estate firms over the years enabled us to create a customized web-based application for UBRealty Inc.
UBRealty wanted to develop a customized web application to digitalize their entire communication structure so that property sellers and buyers can coordinate seamlessly and carry out their individual roles effectively.
Property agents get access to accurate buyer data. 2 role-based user portals were created to support individual tasks. Automation enhanced property agents’ productivity and increased their ability to manage multiple properties simultaneously.
Read More - https://www.fingent.com/portfolio/integrated-proptech-solution-for-real-...

Custom Mobile Apps to Optimize Field Service Management for SAP User in Real Estate
Our client required a mobile solution that would reduce the manual processes involved in receiving and routing customer complaints to their core ERP (SAP) system. Fingent developed three role-based mobile apps that improved their turnaround time for customer complaints, reduced manual work, and increased profitability. Read more: https://www.fingent.com/portfolio/mobility-leverages-field-service-management-in-real-estate/

A Customized Solution to Simplify Property Management
Our client, Sealey Investments LLC, required a custom property management solution that simplifies the management of tenants, properties, and rentals. Our solution won them numerous positive reviews and high ratings from their end-users. Read more: https://www.fingent.com/portfolio/simplerent-a-customized-solution-to-simplify-property-management/

Digitizing the Educational System for Youth Education Nonprofit
Our client, The Salvation Army, aspired to utilize modern-day technologies to improve their teaching methods and processes. Fingent created a mobile app and a web backend to support the application, for meticulously managing their teaching curriculum. Read more: https://www.fingent.com/portfolio/digitizing-educational-system-youth-education-nonprofit/

Australian Retailers Association
The client specializes in conducting workshops and events for retailers across Australia. Fingent built a custom WordPress plugin that enabled them to manage events from a single point. We also revamped their website with a custom theme to reduce load time, improve render time, and make it responsive. Read more: https://www.fingent.com/portfolio/australian-retailer-association/

GST Implementation in SAP for a Chemical Manufacturer
A leading chemical manufacturer wanted to integrate GST (Goods and Services Tax) into their existing SAP system after thorough analysis and consideration of the required technical changes. Fingent executed a 100% compliant GST implementation in the customer's SAP system by carefully addressing all the taxable scenarios. Read more: https://www.fingent.com/portfolio/gst-implementation-in-sap-for-a-chemical-manufacturer/

Simplified Patient Care
Fingent developed a patient care solution "Encourage" that promotes effective communication and cooperation between doctors, patients, and caregivers. It helps doctors maintain patient profiles, track progress, set reminders, and assign tasks. Patients can include select people as caretakers and get educational material regarding ailments or procedures. Read more: https://www.fingent.com/portfolio/simplified-patient-care/

Integrated Day Camp Management Platform
Camp Mohawk organizes traditional camping activities and innovate events for campers aged 3 to 15. They wanted to radically improve the camping experience, streamline camp management, and enable real-time communications between the parents of campers and staff. Fingent conducted a thorough requirements analysis and developed a solution that streamlines the regular aspects of day camp management. The software gave camp personnel a viable option to oversee campers, manage and monitor camp groups, create and view activities, and effectively redress parental concerns in a timely manner. View more at https://www.fingent.com/insights/portfolio/mohawk-360/

Automated Integration between SAP SuccessFactors & SAP S/4HANA
The customer is one of the largest restaurant unit operators in the U.S. and is also a franchisee of brands like Pizza Hut. They were using SAP SuccessFactors for their recruitment and personnel management activities, and SAP S/4HANA as their core ERP system. Employee and organization records had to be entered manually into S/4HAHA and thousands of master changes were being handled periodically. Fingent automated the data flow between SAP SuccessFactors – Employee Central and SAP S/4HANA which saved the customer's costs and efforts significantly. Learn more at https://www.fingent.com/insights/portfolio/automated-integration-between-sap-successfactors-sap-s-4hana/

Smart Product Ordering System
Trade Alliance Group(TAG) is an Australian buying group that facilitates business between small buyers and sellers in the construction arena. They were handling their entire operations manually through a single form portal which led to human errors during manual entry, inaccurate quote generation, and difficulties in tracking historical transactions. Fingent helped TAG overcome these difficulties through three specialized solutions – CRM and Product Ordering System (POS) for their staff and a member portal for their customers. The intuitive portals streamlined TAG’s internal processes and facilitated the handling of large volumes of transactions. View the case study here: https://www.fingent.com/insights/portfolio/smart-product-ordering-system/

An On-Demand Workplace App / Client Testimonial
Here are few words from Remo Vloet and Martijn Van Der Cruijsen of Priceless Places on how Fingent offered them a unique software solution that brings some of the best free hospitable working environments and business meeting places within the Netherlands. The solution focusses on delivering free workspaces in restaurants to help entrepreneurs and business owners work, meet, and get things done all under a cordial environment.

Custom Mobile App for Travelers
Fingent’s approach
Fingent developed the mobile application which is powered by a highly sophisticated analytical engine. The app combines hundreds of evaluated information sources including those from the CDC, WHO, United Nations, State Department, Interpol, local authorities and updated global crime statistics. The engine further analyzes this data to provide recommendation to its users. Learn more:

The All-in-One Property Management Platform
The responsibilities of property managers span over a wider range of activities, including legally representing property owners, ensuring timely maintenance and renovation activities, finding and screening tenancy applicants, property accounting, rent collection, security, trash collection, coordinating with repair contractors and so on. The property management industry used to be highly fragmented, with a collection of small independent operators who carried out each of these functionalities. Our client, who owns a leading property management firm wanted to bring about a change here, through a single platform that centralizes all aspects of the property management lifecycle.
Fingent’s approach
We proposed a single, all-in-one application that streamlined all processes in the property management lifecycle under one hood. Our previous experience with this industry aided us to select and include only the best practices considering the process, the design, the development, and the features. We were able to foresee challenges faced by different roles/units in the business, adopt top-notch security options and automate key processes accordingly.

Web Solutions Enabling Smarter Locker Management
VLocker is an Australian based company that provides innovative locker solutions for fast and easy freight delivery. They have been designing, manufacturing, deploying and servicing locker systems worldwide since 1995 and provide customized locker solutions to: Water parks, Theme parks, Grocery click-and-collect, Staff lockers and many more. When Coles supermarket approached them with certain specific needs, they thought it’s the right time to expand and diversify their existing family locker business a little further than just providing paid locker services.
Fingent proposed a solution that provides Vlocker’s users with more options for their package delivery while solving its existing efficiency challenges. People could conveniently receive orders at a specific place without having to be there physically. A web-based solution helped them track, control and take care of deliveries more efficiently. Apart from the order delivery service, the web solution also addresses other Vlocker services, like V-Laundry, V-Rental, V-grocery etc.
Download the case study here.

Compliance Management Software Solution | Client Testimonial
Here are few words from the Co-Founder of Soreco, John Berntsen, on how Fingent's compliance management software solution helped them automate and streamline their compliance practices. The software controls their corporate data to ensure timely compliance for statutory filing. Integrating a CMS platform helps their workforce meet the compliance obligations strictly.

Customized Solutions for Premium Retail
Premium Retail Services is a company founded in 1985, that provides merchandizing, assisted sales, training, field marketing services and more for retailers and manufacturers across all trade channels. Headquartered in Chesterfield, Missouri, Premium comprises thosands of employees covering all 50 states, Canada, the Virgin Islands and Mexico. They required an application to replace their existing obsolete and inefficient reporting and communication systems and one which could efficiently handle the large amount of data being generated.
Fingent developed a customized solution for Premium Retail that helped them comprehend and analyse their large data. It helped Premium Retail to convert large volumes of data into user-friendly visual representations and also automate data input procedures. It also allowed them to manage field data and gauge performance reviews. Download the case study here.

Custom Property Management Software Developed for a Leading Real Estate Company
This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies.
With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. Therefore a phased approach had to be adopted. The challenge was to ensure business continuity while deploying solutions on a unified platform.
Read the full case study here

A Real Estate IoT Application
Our client, Residential Capital Management (RCM) and Affiliates, headquartered in Atlanta GA with branches over five locations, is a leading single-source provider of vertically integrated solutions for single family real estate needs.
Fingent’s approach
RCM is known for single-family property management and manages over thousands of property leasing every day. With so many other property management hurdles, each day there would be over a hundred requests from leads to inspect houses before leasing. They needed a custom made solution that lessened their challenges and made the processes efficient.
RCM required a software solution that enabled their leads to search for, schedule and view vacant properties without the help of leasing agents. A mobile application was the key, which could help them identify the leads in need of houses for lease, and serve them promptly with active follow-up features to ensure their comfort in the new space. With the Internet of Things, the app connected clients to rental properties through Lockbox, a point central device for keyless access.
Download the full case study here

Smart Service Ticketing Solution for PwC
PwC used to manage its corporate ticket inventory with an exhausting mix of spreadsheets, service request emails, follow-up calls and even visits to IT department. Employees spent a lot of their time and effort on multiple service request emails and waiting for request approvals.
Fingent analysed PwC’s challenges to develop a smart ticketing system that was built with an emphasis on usability. The internal ticketing application helps employees to raise, manage and view tickets for internal IT issues, access these issues, view admin related cases, queries and any request that they have. The app enabled the IT department of PwC to respond effectively and uniformly to various requests from its employees, consolidate services, automate processes related to those services and better measure operational results.
Download the full case study here

Developing Efficiency And Productivity Through Business Consolidation
Lewtan is the leading provider of a wide range of content and technology-based solutions to members of the global asset-securitization industry. These include issuers, investors, underwriters, servicers, credit enhancers and rating agencies representing more than 300 institutions worldwide that rely on Lewtan intelligence and surveillance solutions.
Lewtan’s product maintenance management was a growing concern. As their products were developed from different business and technology streams, consolidation was a key issue. Lewtan approached Fingent to help them asses their current business and technology scenario and provide a road map towards modernization.
Fingent deployed a thorough study of Lewtan products, their processes and infrastructure. A detailed study, involving product overviews from product managers, detailed overview and application demo was undertaken. Fingent reviewed code snippets and Database Schema along with the infrastructure and Management setup.
From the results of this study Fingent was able to formulate an extensive set of recommendations for Lewtan. With Fingent’s roadmap, Lewtan was able to understand their business scenario and were able to execute adequate steps to increase their efficiency. Fingent’s strategy also helped Lewtan modernize their products reaching a far wider audience effectively and efficiently.

Audit and Compliance Enterprise Software for Better Efficiency
AFCO provides expertise in process & equipment solutions and hands-on support throughout all areas of cleaning, sanitization, water management, food manufacturing & food safety. AFCO needed a quicker way to administer their services that enabled them to efficiently monitor creation and administration of different user roles and management of Audit work-orders (creation, deletion, editing and assignment) for itself and its clients. They wanted to replace their current mobile app with a better Android app for the field reps to increase audit efficiencies. Fingent deployed the ReachOut suite of Products to answer AFCO’s challenges. ReachOut helps organizations engage with customers, manage field agents, execute work orders, along with performing audit & compliance assignments. It helps plan, organize, structure and analyze data and execute projects and processes efficiently, with its separate industry-specific modules.
The audit & compliance module of the ReachOut suite was used because of its relevancy and applicability in client’s business scenario. Slightly customizing the ReachOut solution, with web and mobile application, AFCO could create, edit, & assign audit & compliance work orders to agents & track their progress. Download case study

Advanced Pet Care Solution - Web and Mobile App
The Client owned a pet care/pet walking business and was very particular about taking care of pets and making his customers very happy and satisfied. Though he had seen software solutions that automated processes in the Pet care company he previously worked in, the solutions were not fully efficient and required manual intervention and efforts at many points. His previous experience with technologies and the business helped him realize there can be an advanced solution for all the limitations and challenges that he used to face with the software in his previous company.
Fingent consulted his business and proposed an advanced pet care solution. The SaaS was suited for pet walking companies to manage their customers, operations, pets and processes. The app left no inefficient gaps in the operations, allowing the software to do its job while the staff could concentrate in providing a better experience for the pets and customers. The Solution is a web and mobile application designed to manage and schedule the services requested by the clients, with access for the staff to perform their services using QR code, and the ability to generate invoice and payroll information for the clients and employees as well.

Web based Application Empowering E-Learning Management
LindseyJones was started in 1991 in Tyler Texas by a small team working at the University of Texas Health Center. LindseyJones provides exam-preparation services for Respiratory Therapists, using a combination of software and material such as optical storage devices and hard copy. They needed to evolve from practices that limited their efficiency and which reduced their productivity.
Fingent proposed to provide a web-based application (called clinical simulations) that could interact with their clients who, for the most part, consisted of colleges, universities and technical teaching institutions. With this solution, LindseyJones effectively reduced their cost input by 80% and have successfully completed over 10,000 simulations across more than 60 universities.
Download the full case study here.

Default Management Solution
Founded in 1967, Five Brothers provides innovative, regulatory-compliant default management services that save time, eliminate errors and increase efficiency for commercial and residential mortgage services nationwide. The assignment was to create a set of purpose-built software functions comprising Five Brother’s default management solution.
Fingent created a comprehensive default management system comprising of several integrated components including BPO, QC, AVM, Workflow and Invoice and customized it to suit their business model. Fingent followed an interactive, “agile,” process to build out the required capabilities, resulting in the five discrete modules.
Contact us to see a demo

Foreclosure Management Solution
Simplor Foreclosure Response Team is the fastest growing consumer advocacy association of professionals in the country with the best resources to assist borrowers in preventing foreclosure. Agent Affiliates are provided superior branding, lead generation, lead management, marketing support, exclusive Simplor default technology and critical administrative services.
The Fingent team focused on creating a web-based, short sale management tool. We designed and developed a high performing and extensible solution by extracting best capabilities of ASP.NET technologies while keeping the traditional system intact. With this tool, Simplor was able to increase their efficiency and simplify their business processes. Download the case study here

Multi-Parcel Auctions Application To Conduct Live Auctions
Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during auctions and to improve the online auction process.
Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.

Property Management Software Customized for a Leading Real Estate Company
The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution.
Their need was to streamline and automate key business operations effectually making them more efficient.
Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements (like most other prevalent solutions) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies. With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. The challenge was to ensure business continuity while deploying solutions on a unified platform. Client’s business processes were thus classified into three major cycles – Property Acquisition, Management & Maintenance, each module having its own web and mobile applications tightly integrated to a unified platform. The solution automated every function within the property management lifecycle which led to whopping growth of 2626%. Read

C2C Event Management Application
Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interests into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.
Fingent provided advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.
Want to see a Demo? Contact Us

Teachucator - E-Learning Management Solution
Risk-Eraser is the brain child of Marc Hauser, a former professor at Harvard. Risk-Eraser transforms the learning and decision-making capabilities of at-risk children by providing programs with tools to assess their growth, strengthen executive function, and sharpen critical thinking. They design programs that make use of simple systems to collect and analyze scientific evidence, with novel approaches to learning and decision-making that grow out of the rich scientific evidence. Teachucator is one such venture of Risk-Eraser.
Fingent engaged with Risk-Eraser to create a light solution that could easily expand to a vast audience. The aim of the solution was to negate the problems that teachers, who dealt with at-risk children faced. It obtained expert opinions on practices followed by teachers. It formed a common platform where experts, clinicians, consultants and teachers could converge to discuss and share their knowledge and opinions to improve and reduce the risks that at-risk children faced. Fingent was able to scale an existing model; providing a professional solution through better organization and presentation, while reducing effort and hence cost to scale.
Contact Us to know more:

Streamlining Quote Management for NEC
NEC identified inefficient practices by their dealers and vendors in their Quote Management Process. These practices caused huge resource leakage as well as a delay in the sales cycle for NEC.
What they needed was a solution that helped to manage their quotes efficiently and accelerate their sales cycle.
Our team of business and technology experts understood NEC’s core deficiencies. We proposed a customized, scalable, web based application to streamline their quote management. After a thorough analysis of the processes involved in their quote generation system, Fingent identified their major pain points and was able to craft the perfect solution for NEC that helped them automate and simplify a number of their quote generation practices.
Download the full case study here.

iPad App for LEGO Fans
An iPad app that enables LEGO enthusiasts to quickly and easily find the instructions to their lost LEGO sets.
This app works in sync with the website and allows users to search, download and view instruction sheets for LEGO sets. The application stores instructions to all LEGO sets released, which can be filtered by the year of release, category, name or number. Users can download the LEGO instructions that they need, and add it to their favorites for offline access
The LEGO Group is a plastic toys construction company based in Denmark. Lego, consists of colorful plastic Lego pieces that can be connected and assembled into various shapes like, robots, vehicles, buildings.
Download the full case study here.

SONY - Enabling Smarter Digital Workplace
Sony Mobile Communications Inc. is a multinational mobile phone manufacturing company jointly headquartered in Japan, Lund (in Sweden) and Tokyo, and is a wholly owned subsidiary of Sony Corporation. They wanted their employees from across divisions worldwide, to easily come together, cooperate, communicate and act as an efficient team.
Fingent's team investigated their former system spread across 12 departments at different divisions(Atlanta, China, Beijing, etc.). Fingent helped to identify major challenges through User need analysis, surveys etc. We recommended with top 3 solutions, taking into account the long term IT roadmap, cost/budget constraints, employee competence and the timeline for deployment. Download the full case study here

Enterprise Mobile App for Employee Motivation
Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in job benefits. The app, works in one of two ways- Cash Rewards & Custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly. With the app, anyone in the company can send custom appreciation messages to others. It thus allows employees to appreciate and encourage one another, making everyone happy. Download the case study here:

Video Making Mobile App to Share Inspiring Experiences
The Client started a movement, to inspire the youngsters to share their personal stories and experiences of survival with others. However, creating professional video, hiring professional filmmakers and reaching out to youngsters all around the world to get their stories seemed challenging for them.
Fingent redesigned their website and developed a smartphone application with a predefined template for recording ‘selfie’ videos. The app allowed users to create their own inspiring, spiritual videos, which could then be published to the My Story website. It also lets users view the videos posted by other user.

ChargeItPro: Specialized Integrated Payment Processing Gateway
ChargeItPro is an industry leader in payment processing with over 50 years of experience. It delivers effortless payment processing, built on innovation and backed by meaningful connections and trustable customer care.
Fingent developed the mobile payment gateway solution for ChargeItPro that can be integrated with any POS application.

Interactive Second Screen Experience - Mobile App
The Client is an award winning journalist who came to Fingent with the idea of an ‘interactive second screen experience’ to enhance users’ video viewing.
Fingent solved the technical hurdles of creating a synchronized second screen app,to be used during movies, documentary films, news video, live presentations and other linear experiences. The app delivers an audience engagement experience in line with the story, allowing viewers to passively or actively consume additional, unique content as the story progresses, making movie-watching a more interactive experience. Viewers can engage with the content in many ways, including: interactive maps and timelines, enhanced graphics, data visualizations, satellite imagery and trivia. Content producers and storytellers can craft contextual content using the intuitive and easy admin tool (CMS).

SUPERBOOK - "Top 10 iTunes" Kids App
We designed and developed the Superbook Bible Mobile App for CBN to achieve their goal of bringing the Bible to life. With the focus of replicating the success of the EMMY nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games and other features. It was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps for kids’.

Custom Project Management Solution for Johnson & Johnson
Founded in 1886, Johnson and Johnson is an American multinational pharmaceutical, medical material and consumer goods manufacturer, headquartered in New Brunswick, New Jersey. Their consumer goods division is in Skillman, New Jersey and they have around 250 subsidiary companies operating in over 57 countries with their products selling in more than 175 countries.
We proposed a customized project management solution that could help them identify project needs, manage communication with teams, escalate issues. The solution also provides them with features such as project creation, modification, and progression tracking. The project management solution had a desktop application that enabled data collection and extraction, in order to derive project metrics, creation and management of projects for the different functional groups at Johnson and Johnson.
Download the full case study here

Fingent, 6th in India's Great Mid-size Workplaces
We are super excited & thrilled!!! Fingent has been ranked 6th among India's Great Mid-size Workplaces of 2022! It's a great honor to have been recognized once again for our values, work ethics, and best practices. With our people as our strength, we embark this as a step forward to greater success!

Custom Project Management Solution for J & J
About Client
Founded in 1886, Johnson and Johnson is an American multinational pharmaceutical, medical material and consumer goods manufacturer, headquartered in New Brunswick, New Jersey.
Challenge
Different units of the company focus on different functions, like raw material supply management, ensuring quality and compliance, CAPA Management, Supply Chain analysis and so on. Their Raw Materials and Packaging Materials Center handled functions like Packaging Material Change (PMC), Raw Material Change (RMC), material governance (for PMC and RMC) and the like. However, the departments mainly used spreadsheet software to manage, track and operate each of their events and projects in this facility.
Fingent's Solution
We proposed a customized project management solution that could help them identify project needs, manage communication with teams, escalate issues and do much more. The solution provides them with features such as project creation, modification, and work status tracking.
The Impact
The team at J&J Raw Materials and Packaging Materials Center saw an overall productivity gain of 55% within the first quarter of deploying the solution. The solution also slashed their technology expenses by half, using better insights, filtering options, and in-depth analytics into the breakdown and estimation of service costs.

Weightloss Tracking Solution
About the Client
Medi-Weightloss offers weight loss programs, products, and services in over 90 locations across the US. The organization was founded by a group of physicians, registered dietitians, and healthcare professionals, qualified in the area of weight loss.
Their Vision
Recognizing that more and more of their clients wanted to use a smartphone or tablet to track their progress, the organization also planned to complement their Signature Patient Website with a mobile application. They realized that marrying their Signature Patient Website application to the latest developments in mobile technology would help them reach a wider audience, but also help engage patients and for them to achieve better results.
Fingent's Approach
With years of experience in delivering innovative solutions to healthcare organizations worldwide, Fingent was well-equipped to work with their in-house team to provide Medi-Weightloss the solutions they needed. The development efforts not only had to meet delivery timeframes, but the solutions needed to integrate with existing systems that provided health and patient data. Finally, the resulting software needed to be supported, longer-term, by the in-house team. That meant using technologies their team was already comfortable working with. For all these reasons, Fingent proposed to update and refactor the current application's code-base and architecture.
The Impact
The new improved tool enabled Medi-Weightloss to enhance their weight loss programs with more intuitive videos and sessions. They could now upload over 1,730 recipes and exercises seamlessly, to their Signature Tool. The intuitive and mobility-enabled platform, enhanced user experiences, encouraging more patients to participate. As a result, their number of happy and successful customers increased by 16%. With its user-friendly design and unique features, the app Medi-Weightloss, has helped its users all over the country, lose over 6 million pounds.
Reviews
the project
Custom Software Development for Tax Deferment Intermediary
“I was very amazed by what they managed to pull off from my description of our software.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of Spectrum Exchange Corporation. We’re a qualified intermediary for 1031 tax-deferred exchanges; it’s a niche industry. Basically, we’re an independent third-party corporation that helps investors in real estate defer taxes when they sell a property into a new property
What challenge were you trying to address with Fingent?
We had a legacy software that was programmed by my father 25 years ago. We operated the software through VMware running on Windows XP. It worked but didn’t work that efficiently anymore. We decided it was a good time to finally upgrade our software. We brought on Fingent to handle this project.
What was the scope of their involvement?
First, Fingent worked with me to see what we were doing with our current software. Our legacy software was a stand-alone solution on the computer in our office; there was no online functionality. With their help, we were able to move to AWS so we can access our software and data from anywhere we have an internet connection.
Due to time and money constraints, there were some further developers that we postponed. Eventually, we want to add more functionality that allows clients to see what’s going on with their exchange by logging on to a site. The solution was built in a way that allows for scalability and further growth.
What is the team composition?
We worked with one main point of contact, Ravi (VP of Business Developer, Sales, & Marketing), and plenty of others; it was a fairly large team.
How did you come to work with Fingent?
Our financial advisor looked around at a few businesses primarily based in the US. Those companies were almost twice as expensive as going with Fingent.
How much have you invested with them?
We invested around $127,000.
What is the status of this engagement?
Our engagement was from May 2020–March 2021.
What evidence can you share that demonstrates the impact of the engagement?
The project was very successful. We can process our information, generate documents, and get our client information from anywhere as long as we have an internet connection.
How did Fingent perform from a project management standpoint?
Communication was great. We made use of OpenProject so everything we discussed was written and recorded in there. The only time there was some type of delay was when we came across something that needed fixing or there was a miscommunication of what we were asking for. Fortunately, that didn’t occur very often. We held weekly Zoom meetings and corresponded through email.
What did you find most impressive about them?
Even though I’m pretty computer savvy, I was very amazed by what they managed to pull off from my description of our software. Obviously, I don’t know every intricate detail of what went on with the coding but the fact that they pulled it off so quickly and accurately — with very few issues —was phenomenal. Fingent was really on the ball. The engagement was a fairly painless process.
Are there any areas they could improve?
No, nothing comes to mind.
Do you have any advice for potential customers?
Don’t be afraid to communicate. Fingent can’t fix the problem if they don’t know there is one. Be open and honest in knowing what you want.
the project
Custom Software Dev for Global Automotive Oversight Org
“Their team has been a guiding light for us throughout this entire process.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the managing director of the International Automotive Oversight Bureau (IAOB). Our team is one of five global oversight offices that report up through the International Automotive Task Force (IATF).
Our sole focus is around Automotive Quality Management System oversight. We are the support for the IATF voting members for the implementation and management of the IATF 16949 Automotive Quality Management System scheme.
What challenge were you trying to address with Fingent?
Being a global organization, we work on many objectives and initiatives. We were drowning in work and trying to keep everything organized. Our team was mostly meeting deadlines but we’d have some fall through the cracks because we were overwhelmed and busy in 10–12 areas.
We were looking for a program management software or tool that’d help us organize our work, workflow, meeting scheduling, meeting availability, notifications, and initiative tracking. We wanted the tool to keep with the quality and philosophy of our plan, do, check, and act approach. It’d provide management visibility as well as run all our initiatives and projects.
What was the scope of their involvement?
Fingent developed a custom program management software tool with a variety of tracking features and a security firewall to protect our data. We’ve launched phase one and are getting ready to finish up phase two in May 2021. We’re keeping track of all our deliverables with the program management tool. We have personal to-dos that we can track in this custom program management software they’re creating.
As we’re a global organization, we have many different systems we use. Fingent has found APIs or alternative methods to tie into those systems. This allows for the one central program management tool to be used. Fingent has recommended and helped identify places where we can find our SSL license and where we can go to find servers to store the program itself. They’ve helped us identify where we can go to implement multi-authentication, and more.
What is the team composition?
We work directly with two individuals. Additionally, there are about 10 programmers who sit in on the calls.
How did you come to work with Fingent?
We read Clutch reviews and then did some conference calls and face-to-face meetings with various providers that were at the top of our list. Fingent had the most patience in helping us scope out the project and understanding what we thought we wanted. They were willing to meet with us in person to go over anything. Their team had a very clear presentation of what they were capable of.
How much have you invested with them?
We’ve invested about $250,000.
What is the status of this engagement?
Our ongoing engagement started in February 2020.
What evidence can you share that demonstrates the impact of the engagement?
The tool has completely met our expectations. It has custom graphics and our logos. We have the ability to create date polls for people in different regions and time zones to see when they’re available. Our team can schedule meetings directly in the tool. Our team can take meeting minutes and assign tasks to people. We can create teams and change different settings. These are just a few of the features and functionalities.
Their team has been a guiding light for us throughout this entire process. They’ve worked with us and directed us to make sure everything’s working properly. Fingent has been very flexible with implementing our input.
How did Fingent perform from a project management standpoint?
We typically communicate through emails and Zoom. Their team consistently meets deadlines. There’s been a slip or two but those were due to us making changes. They’re very personable and helpful. Their team works in sprints, building and testing each module one at a time. When we provide feedback, they adjust for us. We’ve been very grateful for that.
What did you find most impressive about them?
Fingent is very responsive. We’re in different time zones and there hasn’t been anything that wasn’t answered in a timely manner. Their team even responds on weekends if we send something on a Friday or Saturday. They’re very communicative and professional.
The Fingent team members are polite, friendly, and never irritated no matter how many questions or revisions we may have. If we request something that maybe they can’t do or is out of scope, they always come back with a solution. They’re extremely helpful.
Are there any areas they could improve?
No, they’ve done everything right. They’ve been more than accommodating to meeting on our time.
Do you have any advice for potential customers?
Make sure to schedule weekly one-hour meetings. Fingent will tell you if they need more time. Weekly meetings are great because we get to talk about issues. I needed those meetings to think through concepts and ideas.
the project
Software Implementation for Relay Services Non-Profit
"I’m very satisfied with the results and would work with Fingent again."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the COO and CFO for a small non-profit relay service company.
What challenge were you trying to address with Fingent?
We wanted to update our apps on PC and Mac, and move them from web-based technology to native technologies.
What was the scope of their involvement?
Fingent created the code and UI for PC and Mac. They implemented the software for both. The team used UWP for PC.
What is the team composition?
Mira (Solution Consultant) worked directly with us as the team lead.
How did you come to work with Fingent?
I found Fingent online. They were one of the few companies who seemed to know how to do native PC and Mac technology, and I was impressed with the complexity and detail of their proposal.
What is the status of this engagement?
We worked together from January 2019 – September 2020.
What evidence can you share that demonstrates the impact of the engagement?
People seem to like the update so far. It is beautiful, has more functionality, and is faster than the old product. I’m very satisfied with the results and would work with Fingent again.
How did Fingent perform from a project management standpoint?
They were thorough and assigned the right developers to different tasks. Fingent delivered within budget, and it was not their fault that we didn’t finish within the set timeline. There were some issues with integration of calls that delayed the project. Communication started out a bit rough, but did improve.
What did you find most impressive about them?
They didn’t have egos getting in the way of their work. The team was communicative and willing to get it done.
Are there any areas they could improve?
They could focus a little more on testing.
Do you have any advice for potential customers?
Look at their proposal in depth. If possible, interact with the project manager and team in person.
the project
Outsourced Dev for Chemical Safety Software Company
"I like the quality of their deliverables, the timeliness with which they deliver, and the budget."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder and CTO for a chemical safety software company. We develop commercial software for chemical safety.
What challenge were you trying to address with Fingent?
We needed to outsource the development of our software.
What was the scope of their involvement?
Fingent developed the software product that we sell, a web-based, mobile-friendly software. They used the Microsoft technology stack and Azure Cloud for hosting. They also provide us with QA analysts, who mostly do manual QA.
The team managed both the UI design and the development. They also collaborated with us on some of the business analysis. Their business analysts are primarily BA/PM, and their role is to translate the information that we provide into a form that their development engineers can use to develop.
We’re taking the project in phases. We did the initial development, which was more for feedback purposes. Now we’ve done about 3-4 phases; some of them bigger than others. We have ongoing work with them.
What is the team composition?
We have a single project manager/business analyst who is our main point of contact for the project development.
How did you come to work with Fingent?
I’d worked with FIngent in a prior role at a different company. I looked at several different companies and evaluated who would be the best partner from a competency standpoint.
Fingent was my top pick back then. When this opportunity came up, I checked to see if they were available and they were.
How much have you invested with them?
We’ve spent between $70,000-$100,000.
What is the status of this engagement?
We started working together in June 2019 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The best metric we can use is how satisfied we are and how satisfied the few customers we have on the platform are. The level of satisfaction is very high for customers. The feedback has been great.
The platform demos well. It performs well, it’s reliable, and it’s up and running. Those attributes complement very well in terms of the feedback that we got.
How did Fingent perform from a project management standpoint?
The project management is very good. They deliver on time and on budget. We have a very good cadence with them. We normally provide them what we’re looking for upfront, and they come back with clarification. Whenever we set deadlines, they usually complete tasks ahead of time.
They have an onshore account manager that I can get a hold of during the U.S. time zone in case I need to escalate or have any conversations. He’s very understanding as well. They understand we’re a startup and that we’re good for our money. If there’s a little bit of a delay on our side, they don’t pinch pennies on that. They value relationships. The development team is easy to get a hold of and they are responsive.
If there’s any change in cost, there’s very good proactive communication on what the change is. If there’s any miscommunication around that, Fingent is very easy and open to work with. They always deliver what they say they will.
In terms of project management tools, they use OpenProject. For calls, we use Zoom because we’re in the U.S. and they’re in India. We use email for updates, and we track bugs through a Google Sheet.
What did you find most impressive about them?
One of the things I requested from them was code quality metrics. I told them I wanted to see the reports and they have done that, which I don’t know how many vendors do.
When we started, .NET Core was very new, and they were used to MVC. They had some experience with .NET Core, and I expressed my strong preference to go with the current technology versus something that’s going to be phased out. They stepped up and did it in .NET Core.
I like the quality of their deliverables, the timeliness with which they deliver, and the budget.
Are there any areas they could improve?
I’ve always asked them to work directly with their technical team on designs. They said they could work that way, but they preferred not to because they would like to guarantee quality. They wanted to take more ownership which I understand and appreciate.
From a startup perspective, we pay for that project management and the BA resource. If I could save that, I’d like to, but I understand where they’re coming from in order to provide a level of service. I’d recommend them hands down.
Do you have any advice for potential customers?
If you have a dedicated model, meaning if you can pay for X number of resources over a certain period of time, it’d be a lot easier on both sides. I would suggest that for anybody willing to work with them.
the project
Online Platform Dev for Concierge Services Company
"Fingent’s flexibility and great communication stand out."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We are a relocation concierge. We help people who are moving to connect all of their utilities and home services at their new home. I’m am one of the owners of the company.
What challenge were you trying to address with Fingent?
We were trying to get an online platform developed to be able to process moves for clients online without having to do all communication and transactions by phone.
What was the scope of their involvement?
Fingent built everything from scratch. They took our ideas and what we needed and built it. They kept track of client information within an internal CRM, integrated our call recordings automatically, and made sure our process was available in one single platform.
What is the team composition?
I had one main point of contact.
How did you come to work with Fingent?
We did online research, looking specifically at companies that had good reviews and were capable of doing the work. We spoke to several different companies, and Fingent seemed to really understand what we needed, unlike other companies.
What is the status of this engagement?
We started working with them in November 2017, and we’re still working with them on changes and updates.
What evidence can you share that demonstrates the impact of the engagement?
Fingent did a really good job of understanding what we needed and putting that onto the tech platform. The tool has made things easier for us. It consolidated our processes, made everything more efficient for us, and gave us a marketing tool against competitors.
How did Fingent perform from a project management standpoint?
They were really good about having a point of contact that could talk to us in layman’s terms so that we could tell them what we were looking for. They also described how we could integrate multiple vendors and provider systems into one system of our own.
The team delivers on time and within the budget, and they are easy to communicate with and organized. They also keep detailed notes that are easy to reference. Internally, they use OpenProject, which allows us to keep track of statuses and tasks and makes notations between them and us.
What did you find most impressive about them?
Fingent’s flexibility and great communication stand out. We didn’t have a tech background, but the team made it easy for us to understand and work through everything.
Are there any areas they could improve?
No, not that I can think of.
Do you have any advice for potential customers?
Have a good concept of what you want and need, and then go to them with that. Fingent will do a great job of being able to turn that into an actual product.
the project
Data Management System Dev for Nonprofit
"Their responsiveness and interest in helping us are impressive."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work for a small nonprofit. We work with a marine sanctuary to ensure its conservation mission.
What challenge were you trying to address with Fingent?
We’re part of a network of organizations that hired Fingent to do database work. We needed a data management system that was user-friendly for sixth graders and up.
We also wanted it to be able to display data trends and allow for the exporting and entering of citizen science data. We take students out to ecosystems on the coast and give them hands-on experiences.
They count and measure organisms, and they enter that data into an online database. We then analyze and report the data. We had an antiquated data management system that had some limitations.
What was the scope of their involvement?
I wasn’t a part of this process, but from what I’ve learned, our goal was to have a more userfriendly interface. We shared our old system with Fingent and they maintained all of the functionalities of that old system while incorporating new features.
They added functionality that allows students to enter, visualize, and export their data into a format that can be used by other external programs for graphing and data analysis, such as a CFC file.
What is the team composition?
We’re on the third team with them since I was brought onto the project in August 2018. Stephen (SVP Sales & Marketing) manages the teams.
How much have you invested with them?
We’ve spent approximately between $20,000–$50,000.
What is the status of this engagement?
The engagement began in about September 2016, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’ve had increased functionality, which is great. We can export files and play around with them like we wanted to, and students can enter data. We have the ability to track a lot more information than before.
There have been some bugs and issues that we’re still trying to fix in order to maintain the functionalities that we had with our old database. With such a complex database, it’s hard to locate all of the issues that are created when a new development project ends.
How did Fingent perform from a project management standpoint?
It’s been a learning process for both of us, especially working with different teams. With the turnover of the teams, it’s been difficult because we didn’t realize how much investment we would need to put in to get teammates up to speed.
This has often led to the user-testing being longer than expected. It’s hard when we find elements that are broken that weren’t broken before every time we go through development projects. However, Fingent is responsive when we bring up issues, and they’re willing to work on them.
There’s been a lot of improvement in terms of project management. We started working on OpenProject where we upload information and track conversations and feedback.
This will also be helpful when team turnover because they will have all the information in one place. Receiving access to that and being able to provide Fingent with that information has already been useful.
What did you find most impressive about them?
Their responsiveness and interest in helping us are impressive.
Are there any areas they could improve?
While they’re very responsive and they want to get going with projects, sometimes we get meeting invites less than 24 hours before the meeting or on weekends. This has improved recently, however more lead time before scheduling meetings would be helpful.
Do you have any advice for potential customers?
Use a lot of visuals and provide them with mockups and detailed visual explanations on how to recreate issues. This is important in order to get the results you want and reduce the back and forth explanations.
the project
Web App Development for Healthcare Software Company
“Their ability to adapt and willingness to learn and change stands out as one of their biggest strengths.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a healthcare software company. We develop applications for health insurance companies in order to monitor their utilization management, disease management, and care management memberships. It’s their documentation and workflow system. In my role, I run our advanced solutions group and am responsible for same-store sales for new product innovation and partnership. I’m the VP of advanced solutions.
What challenge were you trying to address with Fingent?
We have a large staff of developers that work on our core product exclusively. What I needed was a development team to work on some ancillary product projects.
What was the scope of their involvement?
They developed a web app with Java and Angular. It’s a dashboard application and it gives users a chart and table view of a bunch of aggregate data. They’ve built out the API in order to pull that data from our database of our core application. They built the UI for it. There's a whole bunch of different features that allow you to kind of slice and dice and group that data in a self-service fashion. There's also the ability to either single or bulk make changes to some of that data and push those changes back into the core application.
What is the team composition?
They have a couple of front- and backend developers, a QA team, a team lead, and architects.
How much have you invested with them?
We’ve spent about $500,000.
What is the status of this engagement?
It started in March of 2019, and the initial project lasted for 6 months, and they completed on time. We then extended our project for them to work on phases two and three. They continue to work on it now.
What evidence can you share that demonstrates the impact of the engagement?
The end result has been extremely well-received by our customer base, and it had generated a lot of excitement. The product functions well and is reliable.
The same team continues to work with us in phase three and provides support for bugs. The team continues to act as the escalation point for any bugs that can’t be resolved by our internal team.
How did Fingent perform from a project management standpoint?
Early on, they did a great job delivering features on schedule. We made several changes along the way in regards to how we wanted them to report on their progress, and they were very receptive.
They’ve been great. They’re easy to work with and they’ve taken direction very well. They’re accommodating and have made all the changes we’ve needed. Since the first phase of development ended, and they began working on bugs, the transition into maintenance has been very smooth.
Now everything is operating in a more agile mode, because we don’t have a fixed scope and things change on a weekly, or even daily, basis.
Over the course of the project, we’ve used Atlassian Suite, Confluence, and Jira. We also have daily phone calls.
What did you find most impressive about them?
Their ability to adapt and willingness to learn and change stands out as one of their biggest strengths. We have internal code reviewers that go over all of their code, and when our team provides suggestions, they’re open to making those changes. They never make the same mistake twice.
Are there any areas they could improve?
There’s always room for improvement, but it’s always individual feedback, and they always fix it.
Do you have any advice for potential customers?
Have appropriate expectations going into the project. If you have a fixed-fee project, you need to have your requirements well-scoped out. I have every confidence that they can deliver on time and on budget.
the project
App Dev for Educational Software Company
“Their team is completely committed to our success as a client, and they do that with their dynamic team.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the principal of an education and software design company. Our products align with federal regulations, accreditation, licensure, as well as best practices for teaching, learning, and assessment.
What challenge were you trying to address with Fingent?
Our greatest challenge was taking complex problems and put them into a format that an end-user can understand and take some type of action with. In our case, we’re working within the realm of education.
We’re challenged to look universally at how courses are designed and how instructors, designers, and administrators are looking at content in terms of content and workload. In response to this issue, we wanted to create a platform that allows all users to look into courses and data from a similar lens. That way, they’d be empowered to discuss these issues.
What was the scope of their involvement?
When we reached out, we’d developed a basic application that partially answered the problem we were trying to solve. It looked at data analytics regarding course development and interaction. The issue was that it wasn’t as robust as we needed. Even though we had users that could functionally work the app, we wanted a more user-friendly experience that was customized toward any individual, company, or school district.
They were able to audit the app, discussing its strengths and opportunities for expansion. From there, they began to bring our vision to life. We started with an initial team that helped us with developing concepts, ideas, and opportunities. From there, they brought in other content experts that could work with us for the remainder of the engagement.
What is the team composition?
We collaborated with the project managers, designers, and senior members of their management team.
How did you come to work with Fingent?
We interviewed seven different businesses that we similar to theirs. However, their entire team met with us for the interview. That included designers, senior management, a project manager. Being able to have that conversation with so many key players was a key differential. They came prepared and could answer all of our questions. We started initially with them based on that.
What is the status of this engagement?
The collaboration started around January 2019 and is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The ability to go to conferences and speak about how the app is solving issues related to course alignment while abiding by regulations is incredible. It’s great to be able to visually show would users can look at courses with a different lens is tremendous.
The app also enables us to work with clients on a greater level. I can’t put a price on the value of being able to present a demo to potential clients in early meetings. Our app can truly answer everyone’s questions because we’re able to go through it step by step.
How did Fingent perform from a project management standpoint?
They were exceptional. We met weekly and always had a notice on what would be covered. Everything we were supposed to be working on was taken care of through an open project system, which was very transparent. As they were developing, we could be answering questions they had in each meeting.
That helped us pin down what would be executable and in the best interests of the app. The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience.
What did you find most impressive about them?
We went into this with a grand vision of a dynamic UX with interactive, customizable dashboards. The end product is so robust. Their team approach and ROI that they’ve provided have made them stand out.
They’re not in it for the contract. Instead, they’re working with us as part of our team. They’re making sure the product is as strong as it can be while ensuring that it’s successful as we move it into the market with branding. Their team is completely committed to our success as a client, and they do that with their dynamic team.
Are there any areas they could improve?
They’ve been incredible. I have not areas for development, growth, or improvement.
Do you have any advice for potential customers?
You have to be engaged and look at yourself as part of the development. It’s also important to listen to their suggestions. They explain their decisions with great rationale and detail, so it’s helpful to recognize that you’re part of that effort.
the project
Web Dev for Legal Nonprofit
"They regularly offered innovative solutions that allowed us to stay within our budget."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the community education & pro se coordinator at Legal Aid Services of Oklahoma, a statewide nonprofit law firm. We receive funding from Legal Services Corporation (LSC), a federal agency that oversees funding and management for nonprofit law firms. Our primary goal is to serve individuals living in poverty, as well as senior citizens aged 60 and above, by providing civil legal services.
What challenge were you trying to address with Fingent?
We hired Fingent to develop a web-based interface for a triage project that we’d received funding for. Our team was looking to create a questionnaire that could determine the right legal aid agency for any user with as little questions as possible.
We wanted to model a website after two products that had been developed in New Mexico and Western New York. There was an additional need for a resource database that includes articles, self-help forms, and information about other organizations to support our users.
What was the scope of their involvement?
It’s a website that features an online interview with questions to determine if a user is the right fit for our specific legal aid services, as opposed to another organization in the state. Fingent developed the entire platform using the process from the site that was created in New Mexico. Legal aid agencies can access the platform to see applications and evaluate potential clients based on the information they provided.
We originally had a development team from Fingent working with a separate team to develop the agency portal. The two teams met, in the beginning, to make sure that everyone was on the same page, and we spent a lengthy period of time on the discovery. Part of that was because we needed to nail down our needs as an organization before creating the project scope.
What is the team composition?
It was a team of developers from Fingent working with external partners.
How did you come to work with Fingent?
Because we were dealing with federal dollars, we used an open bid process, and Fingent came highly recommended from people in our community. They had also done work with another LSC-funded organization.
What is the status of this engagement?
We hired Fingent in September 2017 and the project was completed in September 2019.
What evidence can you share that demonstrates the impact of the engagement?
We don’t have much data from users because we just launched the product, but we’re seeing that the platform can solve issues for people. I think the standardization that the product will bring is going to help our end clients.
How did Fingent perform from a project management standpoint?
We faced some difficulties with a personnel change at Fingent, but overall, we were pleased with their developers and our contact here in the US.
Once we moved from the first team to the second team, we saw a noticeable uptick in terms of the organization from a project management perspective. Communication was consistent; we were always able to get in touch with their team quickly, despite the time difference.
We created punch lists and test logs as a way to communicate outside of weekly meetings, and that proved to be a very efficient process. They were far superior to others in terms of delivering excellent project management while also retaining an element of creativity.
Another aspect that made the engagement interesting was the involvement of our external partners. We often had to go to them for design requirements and then update the developers based on what they told us. Overall, we’re satisfied with how that process was handled.
What did you find most impressive about them?
We were impressed with how much they were able to accomplish, given the various issues that arose. They regularly offered innovative solutions that allowed us to stay within our budget.
It’s also been incredible to see how flexible the platform is, which gives us the leeway to quickly adjust—sometimes without the help of the developers—based on the fluctuating requirements of our partner agencies.
Are there any areas they could improve?
Once we were able to move forward with the second team, everything was very efficient and easy. I don’t have any complaints or suggestions for improvements for that group.
Do you have any advice for potential customers?
Like any technology project, spend as much time as you can listening and developing the process at the beginning. The discovery phase is your chance to thoroughly map out the goals and desired outcomes of the project. Don’t make up your mind about functionality and other details before listening to what Fingent has to say.
the project
Software Development for Financial Analysis Program
"Their team was helpful, acting as another set of eyes for me."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO & founder of Wage CALC. Our product CALC performs wage analysis for the legal industry.
What challenge were you trying to address with Fingent?
I needed custom software development done with a team that I could trust. After a previous experience with another team that didn’t work well, I needed a company that was trustworthy and well-known in their field.
What was the scope of their involvement?
CALC is primarily a cloud-based software application. I created the prototype in Microsoft Excel, which I handed off to their team. Since it was a large program, they had to search to find what would work and what they could create. Once they said it was doable, Fingent’s team built the app from the ground up.
What is the team composition?
In total, we’ve worked with eight people. We have one project manager. Some of their team works with UI, QA, and development.
How did you come to work with Fingent?
We found Fingent on Clutch. After interviewing three other teams, Fingent came off as the most prepared, professional, and sought-out team. Their presentation was also perfect.
How much have you invested with them?
So far, we’ve spent $110,000.
What is the status of this engagement?
We began the analysis and research phase with them in March 2019. The work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The development started in May, and we expect it to launch at the beginning of November. The team at Fingent was able to take something that they weren’t familiar with and break it down. The prototype was complex and formula-heavy. They were able to break it into a manageable process.
Their team was helpful, acting as another set of eyes for me. Since I’m the sole founder, they could ask me questions and clarifications. Their professional team has been on-time, communicates frequently, and acts responsively. If there’s a delay, their team gives me a heads-up.
How did Fingent perform from a project management standpoint?
My project manager has been fantastic. It was great to work with another woman who was leading the project. We’ve used OpenProject to track everything. It’s easy for me to use and understand. Even through email, they’re responsive. Overall, it’s worked out very well.
What did you find most impressive about them?
I appreciate having Stephen (SVP of Sales & Marketing, Fingent) sitting in on our weekly calls. In the beginning, he was helpful with streamlining communication between our team in California and their team in India. California is a bit more complicated when it comes to things like overtime. Stephen was fantastic at translating those concepts. He could look at it from a different angle.
Are there any areas they could improve?
There has been a bit of turnover, but I’ve been in software for over 30 years. Since I’ve been on the human resources side, I know that’s difficult to retain talent. Engineers sometimes don’t even show up for the first day of work because another company is willing to pay them more.
During the process, they lost one person, but this wasn’t visible to me. I wouldn’t have known if they hadn’t brought it up. The team is excellent at transparency, making sure all the bases are covered regardless of what’s going on their end.
Do you have any advice for potential customers?
I’ve had such an excellent experience with them. Fingent exceeded my expectations.
The solution met expectations and successfully allows the partner to execute their work processes. Fingent resolved issues as they arose and maintained regular communication throughout the engagement. They paid attention to details and built a solution that's customized to the partner's needs.